International Auto Service

I recently had the unfortunate experience of dealing with International Auto Service and I have to say, it was an absolute nightmare. My Kia 2009 Spectra, broke down at SFU and had to be towed to their shop for repairs. I was told that the problem was with the transmission and that it needed to be replaced. After being given the option to either replace the transmission for $3,000 or demolish the vehicle, I decided to demolish the vehicle.Before doing so, I visited the scrapit website to see how much I could get for my vehicle. When I asked the owner of International Auto Service how much I would get for demolishing the vehicle, he refused to give me a straight answer and instead insisted that I would get more than what scrapit would give me. This should have been a huge red flag, but I stupidly decided to proceed.The owner then filled out the vehicle transfer document to himself without any explanation, which was another red flag. When I asked him again how much I would get for demolishing the vehicle, he told me that I would get roughly $70. This was unacceptable to me, as I knew that scrapit would pay me $300. When I confronted the owner about this, he tried to justify the low price by saying that my car was old and that if I went with scrapit, I would have to tow it myself.At this point, I realized that the owner was trying to take advantage of me and was most likely planning to fix the vehicle and sell it for a profit. I decided to call a tow truck and take the car to scrapit myself. The owner became incredibly unfriendly as soon as I told him this.In the end, it cost me $150(incl tip +tax) for a tow, 30 min drive and got roughly a $800 transit pass from the scrapit. (or $300) At this point, I am unsure if my transmission needed a replacement because of how untrustworthy the owner was.Overall, my experience with International Auto Service was an absolute disaster. The owner was untrustworthy, unfriendly, and clearly more interested in making a quick buck than in providing decent service to his customers. I would strongly advise anyone considering using this shop to look elsewhere for their automotive needs.

Great service, excellent customer care, and the price for service quoted is the price you pay!!!I would highly recommend them as your mechanic for any type of vehicle as other garages in the area don't even come close to the quality and service you will receive from them.

Best place , best service, owner is hands on, experience, knowledge and skills. Truthful , not trying to sell you something, overall great service. Highly recommended.Thank you

The owner is a very nice and professional guy, I went to them twice to have my check engine light checked on a 2012 Prius, and he gave a reasonable advice given our context. He does seem to genuinely care about his customers.

My 2015 Mazda CX-5's transmission had started to fail, so I took it to a Mazda dealership. Bad move by me and that's another story!!!Main point is that Jae at International Auto Service took care of everything....and when I say everything I mean everything. He not only repaired my transmission in a timely manner, but he also gave me 100% peace of mind from beginning to end. The quote, replacement part, and repair were all done in a very timely manner. The cost was affordable, the customer service was always informative and friendly, and the quality of work was excellent! I cannot say it enough but I highly recommend you give International Auto Service a call and see what Jae can do for you!

Absolutely outstanding service! I went to International for an emergency brake service before long travel due to death in family. International auto get me in immediately and take care of me, explained everything, was super knowledgeable, impressive and fast. Blown away by the high quality service I received. Absolutely recommended, honest service, reasonable prices! Thank you again, have a great day. A+

Nice! They won’t do up-selling, and help me to fix the major parts of my old car! I'm willing to go back again!

I had their auto mechanic service for about20 years and satisfied.

Very unprofessional service. Booked me an appointment for 2pm when i arrived they told me i will need to come back after an hour and 30 mins.Because they booked me in the wrong slot. not at all accommodating or professional

Nail in the tire costs $28 incl tax. Seems bit pricey. After fixing tire they did not inflate my tire to 36psi. Poor customer service would not recommend.