HGrégoire Nissan Blainville

Had a very great experience at HGrégoire Nissan Blainville from the staff greetings to salesman Tristan and ofcourse a very big thank you to Laurent Bitton for making everything possible through smooth transaction and for giving an exceptional customer service , I couldn’t be much happier of the car that I have gotten! .Incredible man! Keep up the good work!

I want to start with something positive. To buy a new car in this dealership was fantastic idea, very nice and attentive customer service. But today I changed tires for winter and I can say that I have not yet met such a terrible service. A month ago when I came to book an appointment, I asked how long it would take to change the tires, I was told 50min or up to an hour. Today I asked again about the time before giving the keys and they confirmed that it would take up to an hour. As a result, I waited 1 hour 45 minutes !!! How can you plan your working day then??? Kindly next time let your customers know that this service will take 2 hours. I am very disappointed.(((

Maxime Leboeuf was a true professional. I contacted him by phone and he was straightforward forward from the onset, he knew his stuff and was was not trying to pressure me to purchase at all.We with him a couple of days after my call and my wife and I purchased the vehicle from him the same day since his communication was open and honest from the onset, hence facilitated an easy transaction.Having purchased numerous vehicles in my life, appreciate his approach since he genuinely wanted to understand my needs and actually help us.Well done Maxime, thank you and see you in three years.Dean and Valerie

Excellent service, very patient, polite, knows there product. Never once felt rushed by seller. Accounting credit department extremely friendly, professional, made you feel very comfortable

A big thank you to Alexandre for the exceptional service! Buying a new car is always a stressful time and he went out of his way to ensure that I was within my price range, including informing me of a corporate discount I have with my company for which I was not aware which helped me stay within my target budget. All in all I was well informed, no pressure and extremely happy with my purchase.

I was service by salesman Etienne who worked hard to make us happy customers with no pressure to buy. We then dealt with Caroline who was a delicate very down to earth, honest and patient, something we rarely see in customer service these days

Worst service ever... lost my file, always charge extra fees that should not of been according to my contract. Tryed for weeks to get a call back

What a worst experience just received!! Called in to take an appointment but then had to cancal it which was done no later than 10 mins after it was booked. Next day they called me if I'm still willing to book an appoitment today since they care for their customers and dont forget about them.. haha sounds nice but here we go I had to drive 1 hour all the way from west to their dealer and GUESS WHAT???? they guy who I'm suppose to see telling me, they already took the deposit for the car and I'm really sorry but I dont even know why this happened. What a waste of time ?? They convinced me to take an appointment and then this. Wow, I would never recommmed anyone to try their services because its just terrible when they have zero communication within their own team.

Worst dealership. They kept my car for 6 weeks to end up not finding the problem. I brought it to another Nissan and they found the issue right away. Also the rental car I had was disgustingly dirty with a cracked windshield.

Took my murano for a transfer case leak to get repaired under warranty. Got the car back and a couple months later I noticed the leak was 10x worse. They fixed it again (thankfully it was still under warranty at that point) and when I took the car back I noticed a burning smell after getting off the highway. I couldn't tell where it was coming from. After about a week it went away. After 3 months the wheel bearing failed. The car was no longer under warranty so I fixed it myself. When I took the wheel bearing off I noticed anti-seize slathered all over the threads and nut flange of the wheel bearing (this nut needs to be removed for the transfer case job). This nut needs to be torqued to a specific tension, otherwise it will crush the bearing and cause the failure. The anti-seize that was used likely threw off the torque applied (can affect the values by 30%), or the tech just zipped it on with an impact. This car only had 50k on it. Also to top it off I have an exhaust leak from the engine bay, and it looks to be coming from the manifold, which is one of the things that needs to be removed for the transfer case job. Another job for me to do, like I don't have better things to do. What other surprises will I find in the future after this job? Really not happy with all the work I needed to do after this under-warranty repair. The only reason I gave 2 stars was because of the person (Matthew I think?) who I worked with at the front desk. Both stars are for you, you were a pleasure to work with.