Consumer Duct Cleaning

Very poor customer service. Kept changing the appointment time date and when I wasn't available at the exact time they wanted to come with 10 minutes notice they rescheduled the appointment for 4 business days later. When I said I needed the appointment at the time it was rescheduled to (at their request) because I had to arrange for someone to be there while I was at work - which they knew from the first scheduled appointment they said they would try" and be there. When I said that it was incredibly poor customer service to do that Neil hung up on me. Very rude. I guess I know why they were offering such a "great" special price... You get what you pay for."

I had called this company to have my air ducts cleaned last week! The man on the phone informed it is under new management and there would be a licensed technician to clean my ducts 28 years experience!!! he was amazing and did a great job! He was very professional and I would definitely reccommend this company.

Worker, Jamie, did a very thorough job cleaning my ducts. They didn't have a big fancy truck, just a couple central vac units with long hoses. Jamie was very friendly and spent a little over 2 hours vacuuming the cold air returns, heating ducts and he did my dryer vent. $150 well spent.

I called this company because there was a coupon in an advertising booklet that had a good price, $99.00 I think. I called and set up an appt. and I could hear a TV in the background so my red flag went up. I then googled review on this company and after reading them I called and cancelled the appt. (was not easy to do either as he kept pestering me to set up another date). I ultimately got my ducts cleaned by a reputable company and was very happy. About two months later I received a phone call from Consumer Duct Cleaning and they told me that when he cleaned my ducts he took an enormous amount of white dust out of my ducts and I would need to have them done again but he would lower the price. I told him that he did not even clean my ducts and that I had another company do it and then he said well if I lower it to $99.00 will you do it"? and I said no I am not paying to have my ducts cleaned again. So beware of this scamming company. Stay clear of Consumer Duct Cleaning."

This is a scam company - Watch out!

Well I thought my ducts were done right the first time... But received a call today from the owner saying they got 6 and a half pounds of white powder out of my vents and needed to be done again all for the low sum of 139.99 plus tax then I would get a 5 year warranty , Today is Nov 24 2017 and they did them on Oct 16 2017 thats 38 days before they told me this (On a make work program - Scam Alert - Red Flags ) I asked them when they were done as I looked at his Glorified Shop Vac , Is this all from my house , his reply was No" was duct dirt in Vac from prior Job they had just finished and my house

They basically vacuum the bottom of your ducts with a central vacuum. You get what you pay for and in this case it's not much. I live in an old house, I can stick my head in the cold air returns. The sides and top of the ducts were untouched.

Reasonable prices and amazing service! Would highly recommend! I noticed a difference in air quality within 24 hours.