Club16 Trevor Linden Fitness

Title: Club 16 Fitness in Langley: A Low-Key Gem with Room for ImprovementClub 16 Fitness in Langley offers a refreshing and low-key atmosphere that allows members to focus on their workouts without feeling overwhelmed or self-conscious. As someone who has experienced various gyms worldwide, I appreciate the relaxed vibe and the absence of micromanagement.The gym provides a comfortable environment, especially for women who may feel self-conscious about their weight. It's fantastic to have a space where you can work out without any unnecessary attention or discomfort. The lack of judgmental stares and the freedom to exercise at your own pace are definitely commendable aspects of Club 16 Fitness.However, I must address a concerning issue related to the personal training services. While the trainers are generally approachable, there was a significant lack of professionalism and attention to detail from one particular trainer I encountered. Despite being suitable for beginners, her lackadaisical attitude and disregard for punctuality left much to be desired.Furthermore, there were instances where this trainer prematurely ended sessions and even charged for sessions that were canceled well in advance. This lack of oversight and accountability for personal trainers charging for sessions they haven't conducted is disheartening. It is important for the gym management to address this issue promptly and ensure that all trainers adhere to ethical and responsible practices.Cons personal trainer - I had a young lady, Caucasian, with black roots that I bought a package from. However, she would often not start on time and always end the 60 mins sessions 10 mins early. But what really rubbed me the wrong way was when I purchased a package she charged for sessions even though I had re-scheduled over a week in advance. After I told the trainer I wasn't going to be continuing on she never responded back.It's worth mentioning that my disappointment with the personal training services is rooted in my own professional experience as a personal trainer who worked with esteemed clients in Dubai. The personal training field thrives on integrity, punctuality, and overall etiquette, which seemed to be lacking in this instance.In addition to the personal training concerns, I feel obligated to inform fellow members about a phone scam that occurred in the early fall of 2022. Someone posing as a Club 16 Fitness representative reached out to clients, soliciting credit card information over the phone. It is crucial for the gym management to investigate this matter thoroughly and take the necessary steps to prevent any recurrence of such scams, ensuring the safety and trust of their members.Despite these shortcomings, Club 16 Fitness in Langley remains a pleasant and comfortable place to pursue your fitness goals. The gym's low-key ambiance allows individuals to focus on their workouts without unnecessary distractions. I appreciate the freedom to come in, do my thing, and leave without feeling overwhelmed or bothered.To enhance the overall member experience, I would strongly suggest implementing an auditing system to ensure personal trainers are conducting the sessions they charge for. This step would prevent members from feeling scammed or taken advantage of, ultimately fostering a more trustworthy relationship between trainers and clients.Lastly, it is crucial for personal trainers to exhibit professional etiquette, even when clients choose not to continue their sessions. A simple thank you" and well wishes can go a long way in demonstrating respect and integrity

Location in Langley is good close to everything . Lots of selection of machines womens only section and coed. They added a few more treadmills to the women’s section in the last couple weeks so you wait less , which is good. Challenging parking at times depending on when you go, especially at peak times . I think they need to step up their cleaning game . On several occasions the women’s washrooms aren’t clean and haven’t been checked for several hours which is quite a shame for such a large facility. This needs to be maintained regularly and should be a high priority for management. The last 3 times I’ve visited I’ve spoken to the front desk person to have someone follow up and clean the locker room/ washroom. Looks like according to their cleaning checklist hasn’t been maintained since the morning and when I visited was later close to 6pm . These should be checked at peak times . Hopefully they read this review and make some changes.

This location is by far the best Club16 I’ve seen so far. The staff are kind and welcoming to everyone. The facility itself has a wide array of equipment and everything you need for any health and fitness journey! I highly recommend. Huge shout out to Reese and Mikey at the front for being stand out staff members that brighten everyone’s day!

The Langley location is great in terms of a fairly good amount of equipment whether it’s on the coed or women’s side. Staff are friendly. However, the women’s bathroom is absolutely disgusting, every stall is either always overflowed with toilet paper or hasn’t been flushed. The counter for the sink is always extremely wet with water everywhere. The cleanliness for the women’s bathroom needs to be better for a gym of this size. And during peak times the wipes to clean equipment are not being replaced along with the garbage bins always overflowing as well with the wipes just falling out of the bins. The water refill station on the coed side needs to be checked and there’s something definitely growing in that water faucet because people are dumping their drinks or supplement mixtures in there.

Good place to work, however at peak times it is difficult to get on most of the equipment, however I always find equipment to get my workout done. I also find the other gum goers to be super friendly. I look forward to my workout everyday after work.

I find the staff extremely rude...never acknowledge you as you walk in the door...we always feel as though we are interrupting their social time to gossip when we walk in the door. I just called to see about getting my 16 yr old daughter a membership and the person who answered the phone was extremely rude and abrupt then hung up before I could finish my questions. I mostly use the South Surrey location (closer to work) but frequent the Langley location as well (closer to home) Staff in South Surrey much nicer to deal with. Its a shame because Langley is a decent place to work out.

Rebecca and Reese were excellent in providing quick,clear and prompt service. I'm extremely happy with how effortless it was to get all set up with the correct membership for my needs thanks Rebecca and thanks to Reese for the club information she was busy but took the time to answer some questions. It's a busy gym, to the people who want their hand held people have to be professional so learn to figure and think things out for yourself and instead of getting mad use your lips and be patient. Just a tip/opinion people are not your mommy or daddy they have a job to do and cannot individually all the time nurture your special needs.

Had to change this to a 1 star, charged me a $50 'annual enhancement fee' a month in that was not disclosed when I signed up. Surprise charge that also makes no sense, as some of the profits should be run back into the gym to keep it maintained.

Awesome. That's the best way to describe my experience with my trainer, Tia. She did a free consultation and assessment. Listened to what my goals are. Explained the personal training packages and along with easy payment plans. Keeps in touch with me regularly to plan our training sessions, and provides great advice and tips, for example for diet and protein.She listens attentively and genuinely cares , pushes me along in the sessions in the gym and keeps me motivated. I've been feeling great and looking forward to many more sessions to go, and will likely continue after also.Does it cost alot? That depends on your perspective and whether you value your time in the gym and getting to your goal. I think I'm on a great path now and in terms of how I feel, well worth it! The payment plan helps with that anyway ... :)Tia is a fitness competitor, so she knows what's up, I recommend her highly!The gym is clean and no worries if a machine is busy, there are alternate options, even during training sessions.Invest in yourself, you won't regret it!Cheers!Karim

To whom this may concern, I’ve gone to this gym for a few months now, and I must admit that the environment is better than any gym I’ve been too in a long time. Reese along with the rest of the staff is very wonderful! They clean up after my mess and always fill up the wipes when I use them all. Love this place 11/10