Boiling Point

Very good hotpot. The food was tasty and really hit the spot for what we were looking for; some comfort food with decent portions and a good price. My only regret is I didn't get to try their Thai Fusion as they were sold out. Overall, the entire experience was a really good one. I would have given 4 stars or more but a couple of things stood out negatively for me. They only bill by table so if you come there with a friend or date, one person has to pay for the entire table and you are left to figure out the split by yourself. I don't think it's unreasonable to expect separate bills for two people who just shared a table and had two different orders. We were also brought water and a drink we ordered in plastic and paper cups which did not scream quality or sustainable. Barring these two factors, it was definitely a 4 star experience.

Came in around 10 pm with a friend. Still lots of people inside. Right off the bat the place didn't seem welcoming with their 'no split bills' sign on their door. So not group friendly unless only one person is paying.We got sat quickly. However it took us 15 minutes to get our order in. A couple that came in after us got served first (they got their food already on the table) so we had to call the server to finally take our order since she wasn't coming to us at all she told us to wait, proceeded to clean and wipe two tables, then came to get our order.My friend can't eat pork for religious reasons and was asking if she could have the pork on the side or if they can add the pork to mine. The waitress said they can't do side orders or put it in mine because it would be too full so okay no pork.We got our dishes. My friend had the Japanese miso and I got the beef; both with rice. The bowl is quite small for $17 and $14 respectively. As we started eating, we noticed a few things. My friend got one measly half of a crab and one clam in her dish(as in the pictures); I got 3 sad pieces of beef. As we worked through the meal, we only got maybe 1 or 2 pieces of the other ingredients listed- the rest was cabbage (I added a picture for you to see how much cabbage was in mine).The tea drinks were great. However we were just unimpressed with the portions and quality was less than spectacular considering the price. The servers never came back to check on us. Only asked how the food was when we went up there to pay. There were two of them cleaning up and sweeping I mean yes I get it it's near closing time but you still have customers in here. I've worked in the food industry and I know that there can be a lot of clean up but you could at least have one person doing clean up and one person still paying attention to the customers. We wanted extra bowls to put some of the food in to cool down but could not find either server for a while.Long story short: We will not be coming back here. It is also unappealing to see someone washing dishes and dirty trash in plain view (also in picture). Not worth the price.1/5

Mild was too spicy. Advertised with crab but no crab. Ordered appetizer that never came. 1:2 the meals came and we had to ask when the other 1/2 were coming out. Not able to split the bill. $135 for 6 people and that was with a 10% discount after complaining. Didn’t seem organized... just our experience. We probably won’t be back.

Really delicious food and drinks at Boiling Point! Nice, new and modernly decorated. The seating is a bit tight, but something about the high ceilings and the setup almost makes you forget about that once seated.I really appreciate the servers here for having to navigate and run around the tight spaces so much, carrying giant hot soups nonetheless! They are really great.The beef hot soup we had has a very rich and flavourful broth. I think I like the taste better when it’s watered down, but it’s still good no matter how rich the broth.I noticed no water is served when dining, nor do they ask, but it can be requested. However the cups for water are a bit small, which makes it inconvenient if you drink lots of it. I feel bothersome asking for more water multiple times, especially if they are busy, which also means waiting awhile to get more water sometimes. Taller cups/pitchers would definitely be better and mean less running around for the server when they’re already so busy.This might be trivial, but the spoons here are quite giant which makes it difficult to sip without tilting it very high. Maybe it’s just me, but every time I have soup here I choke a bit because of how difficult it is to sip from the giant spoon |:

Awesome service! Don't think I've ever been to a Chinese restaurant where the servers have come multiple times to ask if everything is okay and keep our water glasses full. The regular size hotpots were filling as is. Delicious! Will definitely come back to this location!

Truly authentic Taiwanese style personal hotpot with many flavors to choose from. Delicious! Modern clean and hip decor. Excellent service. Fairly priced. Try their spicy beef pot or Thai style pot, both are awesome! Easy 5 stars.

The first I went there I liked it, then I went to other locations then I felt it was only okay, not as good as I think. Then I came back to the Surrey location again and OMG its sooo freaky good. It’s day and night difference comparing to other locations. Surrey location has special promo and discount on items other locations doesn’t have. And the tea macchiato thing, omg when I took a sip it’s Bubble tea shop quality, which I wouldn’t expect from a mini hotpot restaurant. Highly recommend for people who likes boiling point. I would say If u haven’t tried the Surrey location, then u haven’t tried boiling point.

It was my friend time there, my friends been there before so told me to come along and try out this place. I was expecting any special, thought it's just normal veggie and meat in a hot pot. But to my surprise it was better than I thought. The soup base and sauces was different. Decent amount of meat and veggie. And price is not that expensive for the portion of the meal. Comes with Rice or Noodles. Okay service, waitress could have smiled or been or energetic. but overall I would go back again.

Great place to come for a quick hotpot. Prices are good food is good. And the ppl working there are great. Lots of different options to choose from. One hotpot is actually quite big. Big for one person but maybe a bit small for 2 depending. But well worth it. A great place to go in the winters or rainy days.

A regular at this location. it's always the Perfect pot to warm up any time. Love Boiling Point’s loaded hot pot with variety of toppings and broths! Lunch set also comes with choice of rice/vermicelle & tea drink. The beef hot soup pot is my personall favourite because it comes with all of my favourite toppings inside. I espeically love that you can customize the spicy level too.Beef Hot Soup - $13.56