WIRELESSWAVE | Cell Phones & Mobile Plans

Had an amazing experience at this store yesterday! Savio was a great help. He was knowledgeable, kind and amazingly patient. He explained everything thoroughly and precisely. It was a long process and I admire the patience he had with what he was doing. He made my family feel very comfortable and confident with our purchases. He is easily one of the best wireless sellers/associates I’ve ever dealt with. Cannot praise him enough. Amazing service, thank you!

Bobby was super helpful. He found the best/cheapest plans for us and saved us lots of money.

We went to go for port the sim and Sanju helped us so well. Listened to our query calmly understood and give us a valuable solution. Thank you Sanju for helping us so well.

Niki at WirelessWave is awesome. She helped me setup my new Iphone and helped me reset my apple Id password. Moreover, she helped me setup ArriveCan App for free. She is great and provides great customer. Best apple technician in town!

Savio has been a God send with helping me through the insurance plans and upgrading my phone for the best possible price. He has been patient and kind and generous with his time. I get all my wireless needs met here. Always have always will.

Mike was so helpful, and even though I had moved to another city, he set me up with a phone upgrade so all I needed to was pick my new phone at the wireless wave closest to me. He made the process so simple and convenient, I definitely recommend!

We went to get a phone for my mom and the service was incredible. Nathan S. assisted us, actually listened to what we wanted and gave us great suggestions to help us choose a phone; he answered all of our questions and stayed late to get my mom's phone set up and running. Wireless Wave is the best deal in town. I ended up getting a new phone, too, and between us we got $400 of in-store credit to spend on accessories or what not. There was an issue transferring data to one of the new phones and Nathan had us come back and assisted us for an hour the next day. They always answer questions and have the friendliest staff, who have experience using the tech they sell and give honest recommendations. They also thoroughly review the fees and contract terms with you, look for the best deals and don't pressure you to take the extras. I won't go anywhere else.

I would like to recognize Nathan, one of your sales associates at Wireless Wave Lambton Mall. Nathan assisted me yesterday Friday April 8. He did an excellent job. He was very knowledgeable in his expertise with my unique circumstances regarding my cell phones. He was thorough and took the time to explain, and answer my questions. He was very patient and understanding, knowing my knowledge with cell phones is very limited. Nathan made me feel very comfortable in his decision for my cell phone needs. Nathan spent close to 4 hours with me working through a very complex order. He was superb! In business people are quick to criticize and complain with customer service but rarely recognize the positive. I would like the company to know Nathan is a fabulous employee and a great asset to wireless Wave. I would not hesitate to return to Wireless Wave because of Nathan. Regards, Debbie Wolsey.

The representative was knowledgeable. Price of phone was better than I walked in expecting to pay. He transferred everything from my old phone to new one and was patient showing me how to use the new phone. Later I returned and he synced my iPad to my new phone. A wonderful experience. I would highly recommend, and I will definitely be a repeat customer

Mike sold me my first cell phone about 10 years ago and has supported me ever since. There are many places you can go for cell phone support, however, the customer service I receive at Wirelesswave is consistent and always positive. Mike will help me every time, whether it's to ask a simple (to him) question, look into my account, or update my phone. I can't thank him enough!