CAA Sudbury

I'm very happy with CAA numerous plans to choose from affordable pricing and professional service keep up the great work

Honestly, unless you have an old car don’t bother with a CCA membership. I am so disappointed in this office. I called this place to have my car towed from a dealership to my mechanics. Even though my membership included 5 or 6 tows the sales rep and the supervisor denied giving my car a second tow. Claiming that they only provide one tow per breakdown. Even though I told them the work couldn’t be completed at the dealership they still denied me the tow. They then told me they wanted to call the dealership to verify the information I had said to them, treating me like a liar. They still wouldn’t help when I told them I was alone at home with my kids. They told me I had to hire an outside tow. I should be able to use the tows included in my membership on whatever I want. Such bad service.

Friendly, quick to get me what I wanted. Good parking.

WELL DESERVER 1 STAR !Went to CAA, they told me, no we don't have anyone to help you with car insurance, but we can schedule someone to call you tomorrow.Tomorrow comes, nobody calls me. I call CAA Sudbury, no body pick-up, robot says that WE ARE WORKING REMOTELY".Trying CAA PHONE DIRECTORY

Horrible customer service at CAA Sudbury location.I booked an appointment with a travel agent to book a trip. The agent cancelled the appointment the day of and gave me her number to reschedule. I called her back several times, left numerous of voicemails, and left an in person message with the other agent on site. After 2 days of trying to reach a CAA agent, I decided that I did not want to book with CAA . If an agent is this hard to reach when trying to book a trip, just imagine how hard it would be to reach them if a problem were to arise while abroad. I ended up booking with another agent in the area and spent $200 more on travel insurance than what I would of at CAA as a member.

Would never recommend, even to my worst enemy 0/5A money-grab corporation. CAA is the biggest rip-off, it’s costly and a waste of your time. CAA is just a middleman for towing companies. CAA does not save you money, the discounts are a marketing technique to entice you to spend *significantly* more than you otherwise would have. 1) you spend money on CAA when you are better off getting a tow and 2) the discounts at other stores are only a perceived benefit as you are spending money that would not have if you didn’t have the discount. So disgusted and appalled with the service I received this morning from C******** and her supervisor in the Sudbury region refusing to give me service. Thank you for absolutely nothing. This review is not a reflection of the quality of service of the towing companies that CAA provides bit of CAA itself.

I will never use this ignorant, caa again.they say anything two get u two buy. But come time to use it, it's been nothing but a farce. I asked two be contacted by them , I wanted my cash back, still no one has or gotten a hold of me. I won't waist my money again with them. Be WARNED

I was told 30 to 45 minutes, it only took approximately 10. Went to my car and to my surprise a very nice young lady was waiting me. First she tried to boost my vehicle with no success then very efficiently organized the tilt and load got it attached and off we went. This person was obviously knowledgeable with her work can’t praise her enough. Thank you.

Quick, polite service even when their system was down. The photo turned out great with little delay and should easily be accepted.

I like CAA. They have saved my backside a number of times- well worth the fee. Recently went into the Sudbury office to ask about family coverage. The woman who assisted me there was incredibly friendly, polite and helpful. My overall experience with CAA over the years has been nothing but positive. So, yeah, 5 stars.