Jet Pet Resort Olympic Village

My shy rescue dog boarded with Jet Pet for the weekend and had a great time! Usually she is hesitant with rowdier dogs, but Jet Pet had her stay and play in the Den with the chill dogs and she had a wonderful time!! Prices are extremely reasonable and they provide crazy dog mom’s (like me) photos and verbal check-ins daily. Overall, I am very happy with the care provided by Jet Pet and I will definitely be using their boarding services again when I go out of town! Thanks Jet Pet :-)

Every time I travel, JetPet boarding and daycare is my #1 trusted choice for my 5 dogs. Everyone there makes sure that all of my dogs receive the attention that each one needs. My dogs are always happy to stay with the team at JetPet, I can tell they feel safe and loved by everyone there. Thank you to all the team members at JetPet!

Jet Pet has been absolutely wonderful any time I've needed to head out for some last minute emergency travel. Their prices are very reasonable, and their staff are positively wonderful. They're also incredibly accommodating, and have worked around Vet appointments and medications in order to ensure my pet had a happy stay.It's clear that they spend a lot of time caring for these dogs, and really go above and beyond in their care. I was worried about boarding my anxious dog, but with Jet Pet I know she'll be well taken care of.

The Olympic Village Jet Pet team is extraordinary! The team members are kind, dedicated to their work and have a true passion for our four legged loved ones. They are incredible and my beautiful dogs are safe with them. Thank you for all your work!

My two dogs boarded at Jet Pet for a week recently and had the best time. I'm so impressed by the level of care provided by the staff! We were welcomed so warmly when I went to drop them off, and they remembered details about my dogs' health concerns and personalities. I also loved seeing photos of the two of them on instagram.Both my guys are friendly, but one of them is a senior and can get overwhelmed in rowdy and loud environments. He was kept in the kitchen area with other calm/senior pups, where he received lots of attention from the staff and got to take lots of relaxing naps. My other dog is young so he was placed in the Tiny Tots" room where he got to play and run around all day.I'm an overbearing and slightly paranoid pet mom

Left my cat here for a few days, upon arrival I could smell dog urine before even coming inside. The people that greeted me seemed inexperienced and said the proper receptionist wasn't in until 2 hours later. The private suite" is nothing more than a 2x2x4 cage. Luckily I was able to have him upgraded to a larger suite as I felt this was far too cramped. After booking they sent me a notice saying they were changing their opening hours because they could not afford an increase in the minimum wage. You should be paying your employees a living wage! I'll be using an in-home service from now on as I feel staying here was too stressful for my cat."

Unprofessional, inexperienced and dishonest, the staffed lacks the proper training , the facility is inadequate and the proper procedures aren’t set in place. Our beautiful Royal cat was severely injured under their watch and the reason and the cause of the incident was never confirmed. When asked for surveillance video , we were told there are non. We were pressured to have our pet removed and I’m glad we did since I’m sure the care given to our or other precious pets are short of anything the owner are expecting with the price attached to the service. All and all, with all the hospital bills, vet bills, medication bills , anxiety and stress their lack of proper care has caused our family -they initially refused to refund our remainder and wanted to credit the $$$. Ultimately your pets aren’t cared for through the night, we are so unhappy and would not recommend this location to anyone that has a pet they care for and love.Edit review after the posted response:This is response shows and embodies the lack of unprofessionalism that I mentioned on my initial review. When Hannah was brought to care she had minor illness which she needed antibiotics drops to be put on her paws. She has no 2cm cut on her elbow that later required 4 stitches to close. Over all the messages and text we sent 100% supported for our pet to be taken to the vet however amount of times and we Will compensate for it. However after the initial time that Eric was kind enough to take Hannah to the vet the Later times when we asked we got the response of “ we have an small team and I can’t have my staff take Hannah to the vet” , “ is best when she leaves and be in a home environment “. when initially due to improper care this incident had taken place in the first place. So please refrain from using this tone as it is not appropriate nor appreciated all while we cut our trip short just to come back and care for our beloved cat.

I highly recommend jetpet! We've done daycare, overnight stays, and grooming here - all which we are always happy with!The staff have been absolutely phenomenal. It is clear they go above and beyond to create a friendly and enjoyable atmosphere! They are extremely accommodating and my dog is always SO happy when he is there. I am able to view him through their live pet cameras, and they are very active on Instagram as well. My dog loves doing their fast and furious activity which does cost extra, but why not pay a little more just to make your fur baby happy :)I am extremely happy with their services, they treat both my dog and I so well!

I was a little worried at first leaving puppy while on vacation but after his first orientation and seeing how great the staff were ans how big the facility was I knew i made the right choice with Jet Pet. Puppy didnt even say goodbye when we dropped him off. The price of boarding is affordable and puppy seems happier than ever. I highly recommend and I will definitely be bringing Baby Beagle back soon.

Absolutely a terrible place to take your animals. They lie to you about everything, Including the fact that they are properly trained, FYI,they are not. I was told my dog was not behaving properly which was a lie. He destroyed their bed when we took him for an overnight at one point, note: he never did that with us only as a puppy, he was not even a puppy at the time of this incident.I again took him here when I went on vacation for a few days, I purchased a room so that I could see my dog. To my shock, they barely took him out, left him alone alot. He was basically neglected by them. I was watching this all the way, I was in tears, I was in Ontario. I had to call them and promptly remind them to do their job and care for him,which I thought was common sense but I guess it isn't. Horrible experience. Note: AVOID advanced adventure den, the second Jet pet took over, the quality of care for animals has went down.