Sherman Furniture Rental Inc

My experience with Sherman Furniture is nearly complete, as our furniture will be picked up tomorrow. I just wanted to take a minute to commend Linda Herrera of the Syracuse branch for her excellent customer service. As a military family moving to Syracuse from the Southwest, Linda made this process as seamless and smooth as possible. Not only did she return calls and e-mails quickly, she also went above and beyond to ensure that our needs were met. Linda and Sherman Furniture Rental, Inc. made our PCS move and transition as easy as possible, and I will recommend her to other families moving to the area. Thank you!

I have rented furniture with Sherman in Rochester, NY for about a year, and I am glad I did it. The staff is very professional and the furniture in very good conditions. They are very organized, which made the move-in easier. I highly recommend them!

Highly recommend using Sherman Furniture Rental! They were flexible with delivery time, set all our furniture up before we moved into our apartment, and made every step easy to follow! We needed our bed switched out and they did it without hesitation. The furniture itself is comfortable and functional. Linda at the office has been really helpful, kind, and accommodating. With only being in Rochester for a couple of months, we can say that Sherman Furniture Rental definitely made our stay here stress-free. Thank you so much :)

I have used Sherman Furniture for 3 summer rentals. The best part of it is working with the people there. Linda has been wonderful to work with. She is efficient, helpful and so pleasant. The delivery and pickup guys are the same! They make the entire process seamless. The housewares package gives you everything you need to set up house. They make a short term rental a breeze! Thank you Sherman!

I have been working with Sherman Furniture for years and I really enjoy working with them. They are a very professional and great with customer service. I especially want to recognize Tracy, Linda, and Dyan. They are amazing! Thank you all for the excellent customer service.

It is a very serious company. When we arrived at the apartment tired from our trip from Madrid we found all the furniture perfectly assembled, the beds made, the towels and everything we needed to move in. This week we have finished our 5-month stay in the USA and once again, on the day and at the agreed time they were there to remove the furniture with total professionalism. We always had a quick and positive response to the questions raised. If we return to Rochester, we will not hesitate to hire Sherman Furniture again. Linda thank you for your work.

rented an apartment and furniture from 11/2018 to 5/2020. Both were hassle free. Sherman got the keys to the apt before I arrived and they set up everything. At the end of the lease, I left and Sherman got the keys from the landlord and removed their furniture... hassle-free.

Highly recommend using Sherman Furniture Rental! I have nearly 5 years of excellent experiences. They made the move in stress free, I was at work and came home to new furnishings. Their staff set it up and cleaned/took all the packaging away. If the time ever comes for pick-up, I am sure the process is just as stress free! Thank you for the excellent furnishings and care. Dyan is awesome!

Unbeatable prices, clean and comfortable furniture and customer service that goes above and beyond! I've worked with Sherman's for two years now to furnish summer employee housing. They have provided us with exceptional service. I highly recommend.

Mixed review - they had amazing customer service and the delivery was outstanding.Sofas, dining set and dresser were all very nice and comfy. However, the one most important piece - the bed - has been a problem from the start. We asked for our mattress to be replaced - it had a HUGE sag in the middle (and stains) - you'd just roll right into it whether you liked it or not. They were awesome about it and delivered an entirely new (pretty sure it's an innerspring) mattress very quickly. Unfortunately the new mattress ended up almost as uncomfortable as the last - it has already started to sag in the middle (it's been approx 3 months and I'm only 125 pounds) and I feel huge pressure points and wake up with back pain pretty much every morning. I own a trifold foam mattress I ordered for less than $150 on Amazon that feels more plush and supportive.All in all - I really appreciate their service and customer support and would use them again - but if you need a good nights rest - I'd suggest ordering your own mattress.