Dr. Pawan K Ram Medical Cliniccc

Dr Ram is so nicebut receiptionist in this office are so horrible specially who works in the morning i think her name is Narinder or something - super super rudei asked something to her regarding my parents appointment she was so loud and rude

I started seeing Dr Ram about 2 years ago regarding my accident. He was so patient and kind and treated me nicely plus referred me to another specialist well on time. When I visit his office, I find the front staff is very friendly, cheerful and knowledgeable. As always they set clear expectations for my appointment so that I know what to expect.Thank you your excellent service and experience.Office is always clean, quite and provide ample seating for their patients. I am so greatful that these physicians and medical offices are still serving patients during COVID-19 pandemic without thinking of themselves.

Horrible experience here. I had paid and got my medical done for immigration purposes. They gave me an incomplete print out. When Canadian immigration recieved my application they had emailed requesting proof of medical being done because they never received it. I went back to the office and asked one of the staff named Hamida for a copy. She was absolutely rude. She was furious that I had asked for a copy of my medical. Which everyone gets but she didn't want to give it to me. She treated me as a second class citizen and was very demeaning. The next day I returned with my sister, her behavior was more civil and she did give a copy of my medical but wanted $65.00. I had already paid for my medical and was never given a complete copy. After we questioned her why we were being charged for just a copy that was never given before she finally gave it with out charging. Dr Pawan Ram was extremely rude and unprofessional as well in this matter. He literally threw the paper at my sister and told her here take it". These people take advantage of those in need. Warn your family and friemds and avoid this money hungry clinic who are demeaning to their patients. Absolutely disgusted with their behavior."

The staff here is awful. Doctor explained the report over the phone , my dad dint exactly understood and wanted to see the doctor in person . I received a call from the lady who won’t say her name and said doctor explained everything in punjabi and y u need to see him . How does that even matter. If we don’t understand the medical terms doesn’t give her right to throw shade and attitude. And she had the worst attitude and a coward who is even sacred of providing her own name . I said provide me your name so I don’t deal with you again. All she did was yell and hang phone twice ! I wonder how much time you guys have in hand to sit and reply to every negative feedback you get on your behaviour and unprofessionalism. And you think it’s appropriate to discuss my parents report over here . Wow ! I am definitely going to report you like every other reviewers. I had read the reviews prior to the appointment but just dint care. But I think every one was right about the office stuff. I hope you can sit with someone and get probably trained rather than making stories. And my mom apologized because she knew she paid $$ and wanted her reports on time ! 0 stars for you !

I was trembling with anger, I don't want to say more, this bad review is worth having, one star is just because the doctor is still very kind，but the reception is arrogant, I don't know how did you got this job! Do you know lifelab works everywhere not only beside you？Why are you let clients drove over one more hour just because its close to you！Because of the traffic jam，when I got there the clinic was closed. The kind nurse told me that the blood test would accepted in any located around my house. Of course I obviously asked receptionist if any other places would work for me？The answer is NO！ I really want to scold you. I asked my friend to took care of my little child at home, and then I did spent three hours just only at driving！How dare you！By the way, this is Canada, not India，It's time for the clinic to trainning.

Experience that I had today with this clinic was excellent. Staff was pleasant and friendly. I went for immigration medical, and took about an hour as explained before hand when I booked my appointment. I had to wait outside to due to COVID restrictions, which make sense. The office was clean and had hand sanitizers at front desk. Dr was polite, kindand helpful. I was able to finish with my appointment on time.

It's not even worth a single star after what i have experienced! There were two nurses at the receptionist desk. One was fine but the other treat me horribly. First nurse instructed me to go to this clinic after she booked an appointment for me. Eventhough im about to move to Edmonton, she assured me to keep going to this clinic in downtown Vancouver to do some medical examination for immigration purposes and then i can do further test in Edmonton (if needed). So on the day of my appointment i went there just to found out that my appointment was being canceled. I was surprised as i never get informed about this. The clinic tried to straighten out the problem, they called Dr Pawan K Ram's clinic so i could talk to the nurse. But the nurse (who i assumed the other nurse, younger looking nurse) didnt feel she done anything wrong. She insist that she never told me to go to the clinic as our conversation on the phone have had been recorded since the beginning. And told me that i have caused her so much trouble (the booking and then the cancelation) as well for the staff in clinic where i supposed to do the bloodwork and that she was so busy couldnt waste anymore of her valuable time to work on my case. After she said that i was so furious i couldn't speak. I might be an immigrant to this country but i dont think i ask too much for wanting to be treated with respect and this clinic doesnt have the audacity to do so!!

I would like to reflect my experience with Dr. Pawan Ram. He is my family physician since I landed in Canada. He is a amazing health care professional with tons of knowledge & experience. He takes time to listen, perform thorough assessment, and takes time to explain. He is very kind and patient. I am very grateful for him. He is always friendly, thoughtful, and puts our concerns first. I am very happy to have found a primary care physician that I feel I can trust and connect with. The office staff is always helpful and my experience always been above my level of standards.

They are the worst. I kept calling from 9 am to book my medical for immigration. They said to call after 15 mins and then 1 hr. After that they stopped picking up phone. I went there in person and the lady came out and said to go home and call us tomorrow to book appointment, we are very busy. So unprofessional. Instead, I booked my appointment downtown and got it for next day.

I booked an appointment at 10am ti get my medical done and they asked me to wait and said they will call me soon. So i waited there for an hour patiently and called them again to know long will it take and they told me its gonna be Another half an hour.Such a bad experience.I am nit a kind of person who usually complaints and I totally understand that sometimes it can be really busy but my point is that They should have told me at the first point, I could have done something else in that windowEveryone’s time is valuable. Please don’t waste people’s time