Bella Sposa Evening Wear

Lovely shop with lovely people, dresses in all sizes and types, there is something for everyone. The people who help you are very helpful and have lots of knowledge on fabrics and types of dresses and can help you find something that suits you!

I loved my prom dress and the alteration lady. However I can’t say I loved the customer service experience. My first mistake was not having my mom come in with me because as a teenager, I’m used to ppl taking advantage of me or being rude in these kind of stores. The sales associates were all nice however, the actual owner of the story was very rude. My friends were terrified to go back to her for alterations and honestly so was I. Once she realized who I was over the phone her tone and demeanour completely changed to the rude store manager I was dealing with earlier. Respectfully, I’m not sure what she was going though, but she needs to work on how she treats people,especially customers who are buying from her business, because the way she’s doing it right now is totally unacceptable. And if she was my sales associate the first time I honestly probably wouldn’t have got my dress.

The service at this store was amazing! My parents and I were shopping for my prom dress and through the windows of this shop were so many beautiful gowns, so we decided to go in the shop. Just as we walked in the shop was closing but Edie the lady at the front let us come in and take a look at the dresses. Not only did she let us take a look, she helped me try some on, and she created a portfolio for me as well.

Beautiful selection of dresses, great prices and excellent costumer service.

We purchased my daughter's grad dress here, which had mesh in the front that was ripped at the time of purchase. It was too big and had to be taken in and the mesh needed to be fixed as well. When my daughter went to pick up the dress and try it on, she told the girl it was still too loose and the lady said, that is what you wanted. I was unfortunately not there at the time as we are from out of town. We later discovered the mesh that they had reattached was completely crooked across the front. We ended up taking the dress to a professional seamstress who fixed their mistakes and hemmed the dress for the same cost as what Bella Sposa charged us. I tried to discuss this with the manager, but she was not willing to stand by their workmanship or their customer service. We won't be shopping here again. For anyone else who may shop here, get your alterations done at an outside establishment. Any business who is more interested in their policies than making things right with a customer doesn't deserve repeat business.

Was there for Bridesmaid dresses, found perfect ones. Bought and paid 100% upfront - ordered Oct 1, 2015. We JUST picked them up yesterday - April 13th 2016. Worst Customer service, unprofessional sales clerks (one even giggled on the phone when I had called to see if the dress had arrived and identified myself - she appologized" when I asked what was so funny - her reason

My wife found her dress here and it was a great price!

I bought my wedding dress in this store. I love my dress but the sales assistant was rude and definitely took away from the experience of buying my dress. I also felt she lacked experience when guiding me on the size of the dress to order not taking into account I had a baby 3 months previously.

Initially we felt a bit unwelcomed by the front person who seemed to be very busy, even though we had an appointment her curt behaviour was almost a deal breaker but Faith our consultant was so nice and helpful we felt confident again. We ended up getting the dress here. Prices were average and the dress was perfectly suited my daughter. A friendly welcome and appreciation of our business would have made it a better experience. Thank you Faith for being so sweet.

A truly beautiful and chic store and environment. The most helpful and sweet staff that really put in effort to help us find the right dress. There is a wide selection at the store from older, more modest styles to the newer more detailed styles. The colour range of dresses was also very appealing. The whole process of the purchase plus the resizing was very quick. Highly recommended!!! We thought we couldn’t find a dress until we found this amazing store.