Les Portes & Fenêtres Charland

What a transformation to our home. Brought our home to the modern age. Surpassed our expectations. Professional, punctual and clean up after themselves. Demetrio class act everyone in the company treated us so well. Window installers top notch; team Rico outstanding; a visionary

I compared prices with another company and got a better product with Charland Portes et Fenetres at almost the same price. The estimate was given to me on the day the rep came to measure. The installation was outstanding. The workers were polite, tidy and fast. They made and installed new wood frames to hold the windows. When they left you would not even know any work had been done. Clean up in the house and outside was complete. I have no hesitation recommending this company

This company did a great job! Very good quality, and the job was completed on time as promised. Demetrios really knows his stuff. It’s nice to deal with people that really care about what the customer’s needs are for a change. Keep up the good work!

Bad experience. The sales rep failed to note on our contract the window profile that was specified on our submission. The person who inspects the client's windows, when they arrive at Charland's office fom the factory, never confirmed with us if it they details were right. The order arrived three weeks later than expected, and we had to call them all the time to know what was the status. When the installators arrived, they opened up a hole in the wall before showing us the windows. Guess what? It was the wrong window profile! Clearly this was not an uncommon mistake because everyone we spoke to in the following hour kept chanting 'Is it on the contract?' It was hard to get any sort of compensation, and the best we got was a rebate on a product from them in the future. Unless you have time and money to go fight it out at the small claims court, make sure every last detail is written and signed on the sheet that says 'CONTRACT', not just the submission. The installation team worked well and was pleasant, but the cleanup outside was sloppy: lots of bits of wood, metal, plastic and insulation left everywhere, including a good layer of debris left in the windown well. Only go with these guys if you really know construction and will watch over them like a hawk at every step, you may get a better price than other companies.

Amazing! Love the windows and my main entrance door!The service team fixed a defect within days. Amazing service

Les Portes & Fenetres Charland provides efficient onsite free estimates as well as expert timely installation. I was so impressed by the professionalism of each of the staff members at this company and I was so very pleased with the quality of the windows and doors themselves. I will indeed be a return customer and encourage you to drop into either of their locations for an estimate. You will not be disappointed!

Excellent service from Charland Windows and Doors. I needed a window replaced and they were so flexible from estimation right to installation. Terry and Anthony in particular were extremely helpful. 5 stars.

Very nice company, amazing service. Everything went smoothly, will definitely go see them with any of our future projects :)

You guys are awesome! Very polite and friendly service. I was very pleased with my service and would definitely use them again in the future.The job was completed on time and without any complications or frustration. Highly recommend to anyone! FYI this was a residential installation.

We had a fantastic experience from A to Z working with Portes et Fenetres Charland. The process was extremely smooth, there were no surprises, Demetrio and his team always responded very promptly and follow-ups were done regularly throughout the design, planning and installation process. I definitely recommend working with their team and would be planning future projects with them again.Thank you Demetrio for an exceptional customer experience and looking forward to working with you soon.