Mayfair Diagnostics Castleridge

I love love castleridge Mayfair. I'm so scared of needles. I get the shots for my back. Feel nothing everytime had many other appointments. That alway's go so smooth. iv gone to other places b4. Wasn't happy!!! All staff alway's so kind. And alway's so caring makes me feel like the first time. Every time. So comfortable!!! THANK YOU FOR ALL U AMAZING STAFF AT CASTLERIDGE!!!! I'll never go any place but here. For everything!!!!

Extremely rude receptionist. Would never recommend coming here. No privacy, speak all of your private information very loudly. No respect for any patient. Spoke very rudely to all patients and said everyone’s info out loud so that everyone could hear. Cancelled my appointment because I was 10 minutes late which I spent waiting in line.

Been coming to this location for couple years. Recently I had to get a nerve root block done. I have only great things to say about every single staff member I encountered. Courteous, and knowledgeable. I found the technician kind , caring ,as well as using some humour to help put me at ease. Wonderful place for care. ( and parking isn’t a problem)

A super great place to go to too get all your tests done!! Will recommend anyone to go there !! Kind staff and very thorough on what they do plus they explain things to a patient and also ask how you are doing through the exams

It a bit long but is was good. The 2 that did the ultra sound were good, very friendly and polite. Thank you guys.

The recent overall experience at the Castleridge Mayfair was great! I have been here many times, for routine tests such as X-Rays and Ultrasounds; however, yesterday I went for a Cortisone Injection in my lower back. Having this be my first time getting such a procedure done, the staff who attended to me for the procedure were extremely helpful. The nurse who went over my appointment details, and took into account the questions or anxieties I had really helped me feel less nervous for the procedure. Along with that, the nurses that were inside the examination, and the doctor who went along and did the procedure also made me feel safe and helped overcome obstacles that I had coming into the procedure. Overall, a great experience, everyone that attended to me during the appointment helped a lot!

Sara was the best tech who performed my ultrasound she was so cheerful, and helpful. She made our experience the best . I been there for my 2 ultrasounds before but this 3rd ultrasound was very special for me !Thank you Sara !! I hope I got her name right !!

This was honestly the easiest smoothest appt like this I've ever had. Everything was so fast, they were ready for me at my appointment time, which is almost unheard of! The lady performing my pelvic ultrasound was very kind and gentle. And my results were at my doctors in less than 24 hours.

Mayfair Diagnostics Castleridge has the worst service ever, they should be looked into for medical malpractice. Not only are they medically negligent in their services, they are extremely unprofessional, lack medical ethics and are discriminating. This is not the first time that this location has shown discriminatory behaviour towards their patients.My mom was sent a referral by her neurologist for a neck ultrasound and a neck x-ray (because of a lump). When my mom went in for her appointment the lady told her that she doesn't have an ultrasound and just an X-ray. My mom who has limited English tried to explain to her that it was an appointment for her ultrasound and X-ray. Needless to say, the lady told her that she doesn't know what she is talking about and she should leave. She was very rude, dismissive of her health concerns and extremely ignorant. They refused to call her neurologist office to check and make sure even though this is the responsibility of the diagnostic centre. The lady, I believe her name started with a B- bonnie was very dismissive, rude and negligent. As a receptionist and health care professional, it was her responsibility to re-check with the Neurologist office regarding this. Instead, she refused to place the call.I then proceeded to call her specialist and the neurologist confirmed that they had sent the requisition for the ultrasound and X-ray. While my mom waited over an hour even though she had an appointment, the dismissive behaviour of Mayfair's employees, their negligent employees, rudeness, unprofessionalism and lack of ethics I would never recommend anyone to go to this location.

The staff were very friendly and helpful and I didn't have to wait long for my appointment.