Immigrant Services Kingston and Area ISKA

If you are wanting a shortcut go in the door address that reads 847 Princess- turn left at at 2nd floor

I needed translation.The website says we're now virtual, please call to schedule.The phone says come to office and get your translation done. And they never ever ever pick up the phone!Confusion and waste of time!

I wish I could give no star. During my stay in Kingston, I had only one visit there on April 2018 to file my tax in volunteer tax filing group they had over there. Now, after two years and understanding the up and downs of tax filing I found all he (I don't know what the guys name is otherwise I would certainly mention, I just know he was Canadian and I trusted him) did was incomplete and many information was not entered although provided by me. Now, after two years I have the hassle of reclaiming and correcting that filing with CRA.I don't understand why people volunteer to file tax for newcomers while they do not know anything about that?!! Don't go there for tax filing.

Very helpful and informed staff.

Didnt find staff helpful and say one thing then another. Waiting period is long

The worst experience ever, I had to call and ask for some help! No one was available at all all of them they were busy as I’ve been told, they are disappointment I can book they told me on the phone is in two weeks and I need it urgent help , Not sure what is this place for! Extremely rude stuff on the phone and in person, they’re getting paid did she do her like that! I hope one day they rehire all the staff again and organize this place from step one

They don't answer emails or return your phone calls after not picking up and asking you to leave a message.

Great help when it is needed the most. Thank you!

They were helpful and friendly. But you do not get the full welcome kit always, even though the website says so. Otherwise you can get all the information, they are really helpful.

Charged 85 dollars for a birth certificate translation which took more than a week. At the end I found out that their translations are done by translators in other cities. So the next time I went to them directly.