Beverly Tire & Auto #105

Staff are always super friendly and want to go above and beyond for customers. I planned to drop my car off and pick it up after work but they got the change done in an hour for me any way when I asked if it was possible. Bob, Shane and co. are all very trustworthy and just generally good guys. I'm a pretty ignorant car owner and they've always patiently explained things to me. Highly recommend!

Joe and his team do a great job every time we come in. Very friendly and top notch work. Would highly recommend

Called at 9 am and was dropping off my car at 10 am and it was ready just a few hours later. Had the 'car care package' done today and though i didn't qualify for the coupon as my car takes synthetic oil I was offered $10 off my services today! I mentioned a concern and it was looked for and addressed. Upon picking up my car i talked over tires and was given knowledgeable information and pricing. Will most definitely be returning! Thanks Joe for your courtesy and customer service!

Went in for an alignment and it was not done right as the vehicle is still pulling to the left and the steering wheel is off centered! Never again Beverly Tires & Auto.

I called this morning as three of my tires had a leak that made me have to fill my tires once a week. Allison was so friendly and told me to bring it in right away. Two hours later they were repaired. They also mentioned another item that needs attention. They were so professional and pleasant to deal with. I most definitely recommend them. Thank you!

Joe, Ashley and Shane were amazing. Helped me with a jalopy that I purchased. They were honest, professional, courteous and kind. They helped me with a car that I bought that turned out to be a bucket of bolts. My go-to mechanics now. Thank you.

This place USED to be my go-to, with amazing friendly staff and excellent value. Since they changed management recently, it's hard to get appointments in a timely fashion, there is no flexibility, you're expected to come first thing in the morning and leave your car for hours rather than making an actual appointment, and the front desk staff are curt, dismissive and absolutely do not work to help you the way the former staff did. It's like night and day. Super disappointing.

This week, I had the most pleasant customer service experience that I can remember. My elderly mother had issues with her car last week and had it serviced. As a result of the car being 20 years old, other issues came up. Rather than simply let my mother throw money into their pocket, they instead worked with her and educated her that the car’s value does not justify the expenses incurred. When she brought the car back for a follow up, they discovered even more problems and did the work to repair it for FREE! I’m not talking about adjusting something here. They removed and replaced brake lines on the front end of the car because they were rusted badly and showing signs of potential leakage - as a goodwill gesture.Talk about showing compassion over dollars. I was and still am very impressed and grateful. In this day and age with people taking advantage at every given chance, it is very refreshing to know that there are still business owners out there that have pride in what they do and, put customers well being ahead of personal gain..Thanks Bob, Shane and their rest of the staff....Highly recommend this specific Beverly Tire shop!Mike

Staff fit me in with a tire emergency even though they were fully booked up. Been taking my vehicles here for lots of different services, not just tires. Always treated with respect and job well done.