Starbucks

The drinks are just as good as all the other places I have had starbrucks! Very busy job for people who are still learning but they’re still doing great and not making anyone wait too long! So happy we have a Starbucks in new Minas now.

Nothing against these workers—they are simply doing their job. The drink I got was fine. But this location is inside superstore and does not accept stars/rewards and you can’t pay with Amex. If Starbucks wants to expand to these small pop ups, the need to improve business continuity to avoid alienating loyal customers.

Not like the city. I don’t blame the staff because they aren’t given the same tools to work with like the city. The staff should get better training..I’ve went in multiple times to order the same thing and have been charged multiple different prices. Sometimes 2 dollars more. Hopefully it’ll get sorted out in the near future.

I’m not even mad I’m laughing at what a mess this whole Superstore Starbucks is. the “baristas” are like cashiers in disguise. I’ve had two experiences there and both times no one really knew what they were doing. I understand this is new but did you really not train these people? We asked for Matcha Iced Lattes, the guy wrote them on our cups, everything we wanted. One “barista” looked at our cups, stared at them for a few minutes and walked away. They couldn’t get the cups in order so people who ordered after you were getting their drinks before you were. Once our matchas were made they weren’t even made correctly. the “barista” only added one scoop of matcha (requires 3). The “barista” couldn’t read the cup and had to ask if we wanted milk in it, not adding any sweetener either or the extra shot of vanilla that was paid for. It was green water with milk essentially. I threw my drink out after a few sips and was too tired to go back and watch that whole mess go down again. The lady in front of us asked for a strawberry refresher, waited for over 10 minutes, was forgotten, had to ask them to make her drink again, and got a yellow drink, was told “it’s the same thing just no fruit.” LOL Wasn’t even the right colour. I’m not even mad at the workers, must be stressful for them and they should of been trained better, bottom line.Compared to the service I’ve received at other Starbucks locations this was an extremely poor experience

i’ve been here about 3-4 times within the last few months they’ve been open, and every single time they have not had the ingredients to make my drink, and my drink is a simple iced vanilla latte with cold foam…. it’s always we don’t have vanilla syrup right now or our cold foam machine isn’t working..so then i tell them okay i would like a iced caramel macchiato..another simple drink, and then it’s sorry we don’t have caramel. Also they have signs all over the place promoting collecting stars on their app but when i go to scan it, she says oh sorry we don’t collect stars here.. then why is it advertised? you also can’t mobile order on the app there either. very disappointed.

Atlantic Superstore won't let you tip the baristas. That is ridiculous, shame on you, Superstore. It's a service job. The tradition is thousands of years old. Shame on you. The staff are incredibly nice considering the terrible management...

I know this Starbucks is new and I want to cut them some slack because the two or three baristas there are trying but are obviously overwhelmed. With that said my wife and I went there today and since we had been looking forward to it and happened to have plenty of time to spare we stood for roughly an hour between the order lineup and then the drink line. After all that we went out to our vehicle and discovered the drinks we had been served were not even close to what we had ordered, my Latte was something green! There was no way we would go back inside to the mayhem around the counter to try and get the drinks corrected so we just drove away. One and done experience at New Minas Superstore Starbucks for us, hopefully this location improves over time but we won’t be going back anytime soon. I think the owners and management vastly underestimated the amount of demand this small location was going to generate, New Minas needs a fully staffed and full size Starbucks location.

This was one of the worst experiences in the world. The New Minas Starbucks literally is bad. Not only the service, but the taste of the product was bad. If I wanted to drink a cup of whipping cream, I could have just gone to the grocery store and bought myself a can.Moreover, the customer service was one of the worst I have ever seen. I felt like I am being served by zombies. I do not want to see baristas" eating infront of me as well. You have a break room for a reason. Superstore has 2.I feel this whole thing was rushed. Training was not done properly. If it continues like this

Been back to Wolfville for last 10 days. Visited the store everyday but three visits told there is no cold brew! Who is in charge of inventory management. This is not complicated. Spoke to two different baristas and got two different answers. Let's get it together!! Who is managing the store?

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