Unionville South Pet Hospital

I wanted to express my dissatisfaction with being charged another full examination fee for a quick follow up. We’ve already paid for the initial examination fee and recommended medication. Our last appointment which was the follow up, we didn’t learn anything that we didn’t already know. It was no more than 10 minutes and majority of the time, it was spent talking about the new vet’s previous experience.Reply:I would’ve gladly paid for the eye drops versus another examination fee. It didn’t make sense to me as it was a follow up check up to ensure Molly’s eye was healing properly which it was. Your staff also agreed with me that day that I shouldn’t have been charged again for an examination fee for a follow up so there’s already some inconsistencies.We’ve been clients for 7 years and this is my honest feedback from my experience with you Dr. Eve. Regarding the referral, I expressed I didn’t feel it was the right option for Molly. This was the first eye issue we’ve encountered and to refer to eye surgery as the best solution when she’s had no issues since, is a little extreme in my opinion.We were discharged for expressing an honest public opinion and sharing our personal experience.I’ve updated my review to three stars as my last experience does not reflect on your staff and Dr. Bonab who recently retired. They have taken care of both my dogs since they were puppies and has always made it clear they had our best interest.

We're their regular customer since 2021. Dr. Eve Cheung took over the clinic last year and has been doing good job on her profession. The staffs are very nice and patient with people and their hairy buddies.

I definitely recommend this pet hospital! Staff are super friendly and helpful. I am a first time dog mom so this really means a lot to me. My dog had a surgery recently and Dr Eve Cheung was very professional. They took care of my pup and was very patient in answering our questions. I would highly recommend this pet hospital to any pet owners

Amazing vet and sweet staff. I have been bringing my Persian cat here since we got her in February 2016. Each appointment has been a good experience. They all very friendly and Attentive, gentle and loving towards all animals.Dr. Bonab is very knowledgable and is very patient with all my questions, each question small or big has been clearly answered. I always trust the medical advice he gives me. Very friendly place to go to. And I love Sally as well as all other lovely staff. Sally has very good personality and she loves my little baby and cares about all patients. I definitely would recommend this clinic to everyone!

The team here is fantastic. Sally and Lily have been caring for my pets for years and now with addition of Dr. Eve Cheung I feel so confident that my pets are receiving the best care possible. It's clear that Dr. Eve has a true passion for caring for animals and she's very knowledgeable. My senior dog has vision issues, so knowing that Dr. Eve has a special interest in vision and eye care makes all the difference. She's fabulous with cats and very patient. We love Dr. Eve and her team!

Dr. Eve has been an incredible vet to my dear 16 year old cat Boo Radley. She is diabetic with health challenges and SUPH has been caring, informative and loving every step of the way. Boo even had an emergency when I was out of town, and Dr. Eve with the whole team went above and beyond to ensure she was safe and cared for. Highly recommend bringing your fur babies to this establishment !

I am glad to bring in my kitten - Bubble - to meet Dr. Eve and her team. This is the first time I have a pet , literally a zero pet owner. Bubble just had her second vaccine from the USPH few days ago.It’s the third time we meet Dr Eve and her team, each time I feels how Dr Eve care about animals. We have lots of questions, Dr Eve as well as her team member are willing to educate us and give our suggestions.The whole team is friendly, welcoming and knowledgeable. Keep up the good work USPH team!

We brought mochi to see Dr eve 2 times in a month for 2 different problems LOL... Dr Eve and her staff are very professional and made sure mochi was getting better after! Dr Eve quickly fixed the problems and I'm very satisfied with the service provided in both visits ! ❤️

This is a big thank you to Dr Eve! Our puppy was experiencing health issues and unfortunately, was diagnosed to Lymphoma. Dr Eve acted so quickly and referred us to an oncologist so we were able to get treatment as soon as possible. Thanks to Dr Eve’s promptness and professionalism, Charlie was been able to extend his life! We are so grateful for her care and support.