Muskoka BeerSpa

Not worth the money, I was very disappointed with Muskoka Beer Spa. I wish I had have read these reviews before booking. The location is beautiful but the place is run down. It is very overpriced for what it is. Spa should not be in it's title. I would not recommend.

Booked a cabin in December 2022 to celebrate my anniversary in March 2023. At the time of booking, it was stated that there would be pastries delivered to our door the next morning during our stay. Unfortunately, there were no pastries delivered, and when we texted customer service, we were told that they were phasing out the pastries and instead offering half off on breakfast. However, customer service offered us a couple of free muffins. As well, the driveway was not plowed and it recently snowed, so when we were trying to park, our car was getting stuck. We also had a difficult time trying to find the cabin in the woods as nothing was plowed or shoveled, or even salted. The pathways in the woods were slippery and icy. Lastly, none of the saunas were turned on, so when we tried to use the sauna, it did not warm up enough to actually be used. It's disappointing that we were not able to use the amenities properly. On the positive side, the cabin was warm and cozy, and there were lot's of snacks and junk food in the room to enjoy. I wouldn't return for a trip in the winter time.

“Let’s chalk it up to, this place isn’t for you” is what the mangers response was when I had some issues with our stay. First off, we booked this for 2 nights for 4 guests. We had a 3 bedroom cabin. Cabin 20 to be exact. Cabin 20 is right off the main parking lot. We arrived after check in, was greeted by a very nice lady at check in. Gave us all the details, and we went to our room. To find out the cabin wasn’t cleaned from the previous guests. Beds were un-made, towels hung up and garbages full. Went back to reception, and was told that it would cleaned right away. I will say the girl at reception did her best, and by no means was any of this her fault. They cleaned our room, and while we waited we went to the pool bar. We were greeted by a women of few words, and when I made a comment about the sign that said “free foot rubs” clearly this sign needs to be taken down. Cause it was no well received. Anyways she pulled a few cold beers out of her cooler and served them to us. Only words exchanged were “ is this on one bill”. Now on to the disappointment with our room. Photos will be attached. Main kitchen counter was metal, sticky and not cleaned for a while. The fridge had no shelves, and is in need of attention. All bedrooms were upstairs, each room had a fan that was on the wall and dirty. None of the bedrooms had door hardware, so you couldn’t properly close them. The workmanship was not good, paint dripping down the wood walls, caulking around bathtub was failing and stained brown. Occasional septic smells came through the open windows, as their is no AC. Photos that have been posted did not accurately depict what we experienced. Left after the first night, and was told they would bend the rules and give me a refund for the second night, even though I cancelled outside of their 7 day cancellation policy. Master bedroom had evidence of mice chewing through the walls, exposed nails, rusty nails and dirty furniture. Will not be back, and I guess this truly wasn’t for us. Especially at $600 a night.

I'm not sure where to even begin.....The location is beautiful, truly beautiful. However, they FAR over-promise & under-deliver & the winter price to stay, is very overpriced. Promised pastries in the morning, no pastries at all. When we complained we were told that our email said in lieu of pastries, we'd get 50% off breakfast at the bar/restaurant. We went over our emails with a fine-toothed comb. NO mention of 50% off breakfast. Snacks were supposed to be provided daily, we had to ask on the 3rd day. No hot tub & not even told that if you want to use the sauna, it has to be turned on an hr & a ½ before you can use it. Bedding wasn't changed (there for 3 days.) The walkways to our cabins had a foot of snow all the way up to our decks. You knew 12 guests were coming & no one shoveled the walkways. 2 of our guests nearly fell, one being 76yrs old. The wood promised for fires; left outside & soaking wet. The fridge had 2 shelves because they made room for the keg we didn't buy. Barely any room for food. They didn't have much of the beer they advertised. The website says that the kitchen is open til 11pm, we walked over in 2ft of snow to order wings & other foods--kitchen was closed at 9pm. We had to buy 4x poutines that were so salty, they were inedible. The VCR in one of our cabins didn't work, & I saw that in another complaint from 4mths ago. The servers & the entertainment were phenomenal. We tipped them very well. Friendly, kind & caring! Sadly, not enough to justify spending that kind of money for a 50th birthday party weekend. Very disappointing. We only live an hour North, so we're well aware of the 'draw' the word Muskoka" invokes. Lower the winter prices

We went on Sunday and spent the whole day. It was not too crowded. Very clean place, great atmosphere, staff was very nice... We all enjoyed our time a lot, super relaxing!

We booked this experience in December so we'd have something to look forward to for spring. We received a confirmation email at the time, but no follow up email leading up to the booking which was some 4 months later. When we arrived, everything appeared closed and we had to venture into the brewery to figure out where to check in. The original confirmation email had no instructions, and as mentioned, there was no follow up email. We checked in only to discover all of the amenities were closed for the season. When we went over our confirmation email with a fine toothed comb, there was NO mention of this whatsoever. It was even encouraged to come early and enjoy the amenities". We had paid the same rate that my friend had paid the prior September when everything was open

We had a WONDERFUL winter getaway at the beer spa. The saunas were open, but we didn’t use them and still had an amazing time!! We borrowed snow shoes (some pairs could be fixed a bit) and walked around the forest in the snow. The cabin we were in was WAY above expectations, and the staff onsite was wonderful and friendly! There was a small skating rink that a bunch of kids were having a blast on, plus a MASSIVE play structure. And of course, the BEER was delicious as was the food (and all so reasonable!!!) we have already planned our second girls trip there, and I personally planned a family trip with my husband and kids for the summer. GREAT place. Cannot wait to go back!

8 British boys fancied a pool / spa day with chilled vibes and booze. This did not disappoint. The staff were great, venue was clean, a selection of saunas and steam room available, private access to the lake with paddle boards and kayaks available (free), changing room, lockers and showers. The margarita and burrito food van was a top hit. We had a great day at the spa, thank you

Was very much looking forward to going here since first read about on a muskoka travel site a year ago. Our cabin was old which was fine and was quaint and comfortable with snacks. Unfortunately the Spa" part was missing