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Bill Watson and everyone else was absolutely fantastic. They listened to our wants and their attention to detail was absolute. Great value.

Amazing service, friendly staff and competitive pricing. Mike really cares about each customer and it really shows on the beautiful finished product.

I'm sure these folks can do a very competent job on embroidering, though I never have seen their operation or their workmanship, I'm assuming though that they do a fine job otherwise they wouldn't have such a well to do website. However, Mike the owner was very Baligerant with me, he even admitted it. I had presented some challenging requests but they were all very well within the guidelines of what they can do. His additude I sensed from our first conversation was one of resentment from having to deal with customer relations, though the girl I spoke to at first was very pleasing to discuss matters with at length, though she's not in control of the operation, just works up front. My request to have things done the way I wanted to have them laid out presented too much a challenge for him apartentry. He didn't seem interested in helping me and tried to get me to do things the way he wanted by telling me it wouldn't work my way, when I clearly explained how it would work I sensed his resentment and politely requested he go ahead with it. His atitude left much you be desired, I told him I was in the customer service industry and that his skills were lacking, at that point he said he didn't think he could do it in that tone of voice of his that speaks volumes of his resentment towards being of servive to people outside of stiching things the way he finds easy on the machines he owns. I said he was being Baligerant, he said menisingly maybe I am Baligerant"

NOT good service. I am GIVING 1 STAR AS THERE IS NO OTHER OPETION LESS THEN THAT.I went to order key rings they told me that they will call me with the estimate. Didn't received any call when I CALLED THEY SAID I SHOULD CALL BACK AGAIN NEXT DAY. I said you guys wher suppose to call me now when I am calling you and you are saying I should be calling you back again. WaaooThen they called me and asked how many key rings you need I said u give me the key rings verses price I will see and choose which deal will suit me good and they said what you want you want a million key rings.GUYS ONE SHOULD BE PRACTICAL SPECIALLY WHEN YOU ARE DOING BUSINESS.

Courteous professional service with excellent product knowledge. Great advice on stitch / colour combinations. Quick turnaround. Large sample collection making it easier to decide.

They will not embroider company crested apparel. I needed something embroidered with an employee’s name on it because it was to be presented to them for recognition. I have have done this for years at another place. I came here out of convenience. If I could give zero stars I would. Not impressed!

Mike provides horrible customer service. He shouldn't be allowed to interact with customers. Not surprised to read the other negative reviews at all...

The best finished product I have ever seen. I've been very happy with the service Michael has provided for over 5 years now. (Crown Industrial Roofing)

Absolutely amazing. Superb service and Quality work.Have used them numerous times for business and personal projects.

Absolutely fantastic service. Came in for a single personalized item and was treated with amazing and friendly service. Tina was fantastic to interact with and gave wonderful customer service. My item came out perfectly. So impressed with their services. Definitely recommend!