Perley Health

On a visit hear went to eat at Cafe the girl working on Wednesday February 8th at about 1pm told us she has no cheese out to make grilled cheese then tells us oh you if you want chicken burger ill need to cook it you could tell she was just lazy and didn't want to do her job they should not have staff like this in a place like this a horrible attitude and just paying her to do nothing but tell people the food we order is not available if she has to cook it someone needs to check this person out send someone in she doesn't know and try this with her then you can see for yourself thanks but no thanks and to top that off parking hear is horrible and they make you pay for it that is not cool at all

Between my mom's items being stolen, laundry constantly going missing, being handled rough by staff, been given wrong medication, being attacked by another patient, parking lot not being maintained to the point that my wife and others have slipped and fallen, not being g given dinner- I would not recommended having your loved ones stay in this location.

It seems like money is the driving factor for this establishment. They do not care about residents, their families or their staff. It’s better than some of the other options but not sure I would recommend to anyone considering staying there or working there. Despite only getting more money, they have decreased the quality and quantity of food meaning that some residents simply won’t get a meal. Also who makes people pay $12 to visit their dying relatives? And $12 for the staff aiding your dying relatives? They simply do not care. Money money money

My husband, who spent 29 years in the navy, Edgar MacDonald, is in long term care at the Perley. He has dementia & Alzheimer's but is doing ok. It is a veteran's place & a real nice place to be. He likes it there & the care is exemplary.

An awful place to send your love ones. My uncles items were stolen, his medication misplaced and the worst being when I get a phone call about being handled roughly by staff. Does anything get done when requested? Nope. The staff are rude and inattentive. Stay away.

The Perley is the best Senior’ Care Home for Veterans and Civilians. The staff are excellent and provide wonderful care. The facilities are good, and all rooms are singles with their own sink and toilet. My wife was a resident for 6 years, and if I require care this is where I would wish to be.

Parking arrangement is not convenient Complicated signs and numbers system, nurse stations that got no one to answer phone calls.Worst of all, a long-term resident is paying $40/months for the private unlimited Internet access WiFi only. He must dial a guest code on his tablet in order to establish connection in a time-limited session that goes away after he closes the screen, as if he were guest. Today he can't connect at all during our visit, the guest code is no longer valid. On Sunday, there's no IT staff on duty and no one could come for help with that. The management is outrageously cheating on a poor 95-year old veteran, treating him miserably, and offered no compensation for the failed service

My mother is a patient there and the service is unbelieve, the staff are polite and are excellent with my mother and other residents there they truely care for the residents there. They have activities and have other things for the residents to do. They have BBQ.s in the summer, have music gatherings. If you can get one of your loved ones in there I HIGHLY RECOMMAND IT!!!

Love what the Perley does, with my experience as a PSW, I recommend the Perley for anyone who needs a placement in long term care. They really do care for the residents and does a lot to make them feel at home. The Rideau building is veterans which it is nice.

Better than average care for seniors and convalescent.There are many on site services to aid in rehabilitation and health maintenance. The PSWs, almost universally, are wonderful, caring and hardworking men and women. That said, I find that caregivers have to remain on top of any medical issues. The institution medical team does not seem always to be on top of changes in the resident's ongoing physical issues and any new medical issues that arise. I cringe at what could happen to a mentally incapacitated resident if someone were not in place to advocate for him or her.