Midas Auto Service and Tires

Such a lovely experience here, this was my first time taking my car in to be serviced by myself and I was pretty nervous about it. It was very overdue but they did not judge me at all for that. They did a full inspection of my vehicle, let me know what was and wasn’t a priority, and were patient in explaining what everything meant. Ended up costing a whole lot less than I was anticipating! Will definitely be coming back here

Outstanding service, honest and friendly, helpful and they’re good at what they do. They don’t push service that isn’t essential and they don’t have a ridiculous wait time. I got my car in the next day. They even tried to save me a good amount of money, but unfortunately didn’t work.Special shout out to ALIN, who, went above and beyond to help me. It was a pleasure.I will continue to trust them with my business.

I had an oil change in this Midas location in June 20, 2023. The person who worked in the office had a terrible behavior. There was a huge pressure in his attitude which made him rude toward customer. He truly needs to learn how to deal with customers. Other than, writing this review, I also contacted Midas company to raise the issue. I have been a regular customer for this business for many years, but today I decided to get my car oil change somewhere else in the future.

I had previously had a good experience with this Midas shop, so I brought my car in today to have my Four Season Tires changed to Summer Tires. The service took 3.5 hours and cost me $169.30 including tax. However, after leaving the shop, my car was shaking and making strange noises. I stopped my car a block away from the shop and found that one of the wheels wasn't properly secured. Additionally, I noticed a number of scratches on both the wheels and body of my car, which I suspect were caused by the shop.When I brought this to the attention of the Midas staff, they offered me a full refund on the service. While I appreciate their willingness to make things right, I was disappointed by the overall quality of the service and the damage done to my car. I ultimately accepted a 50% refund, as I believe that hard work should be fairly compensated.Based on my experience, I would not recommend this Midas shop to others. While their prices may seem reasonable, the potential costs of fixing damage to your vehicle may outweigh any perceived savings

I would highly recommend brining your vehicles here for the most reliable service. This shop was a heaven sent after previous horror stories with other mechanics. James and the other Midas crew gave me peace of mind knowing they are a mechanic team I could trust.The service was quick and very professional. I won't be going anywhere else from now on. Thank you everyone at Midas Burnaby!

A++ customer service.I've had a slow leak in my tire for over a year and the dealership couldn't find it, an independent garage couldn't find it.So, I phoned Midas on Willingdon and from the very first contact, I knew that I was taken care of.My phone call was greeted with a friendly, knowledgeable and engaging staff member. A++I took my car in for my appointment and was brought in right away. A++Alen made sure that I was informed every step of the way.They found the culprit and fixed it right away, effectively and efficiently. A++I am supremely satisfied with the A++ service from this Midas and I highly recommend them.Thank you so much Alen!

They are proud of doing tire rotation in their oil service which cost me like dealership ! ,anyway, After 3 times since I made an appointment on phone till I checked out the car ,I asked for this , and they said, Yes , we do and yes we have done !But I had some signs on my tires and I realized they have not done the tire rotation, and I came back and they said , it didn't need to do that ! .Now ,I strongly doubt that they didn't the oil service, either !

Guy basically started the upsell before I even got the car in. I described the issue and what I need replaced. He instantly told me he can't give me a quote because he needs to inspect the car and only give me the quote AFTER I bring the car in. Even though I clearly asked for what work needs to be done. Then said 'have a good day, bye' when I reiterated I just want the work done and a particular part replaced without any additional checks and added costs.Not a chance I'd recommend dealing with them.

Great staff and great experience. I usually go here to get all my services done. They take well care of my car. Alin and Alen is my go to people for the services. I just drop my car key and they know really what needs to be done and they take care it at the most care.