Healthy Pets HQ 420 Bank St, Ottawa, ON K2P 1Y8

Healthy Pets HQ





512 Reviews
  • Thursday9:30 AM–8 PM
  • Friday9:30 AM–8 PM
  • Saturday9:30 AM–6 PM
  • Sunday10 AM–5 PM
  • Monday9:30 AM–8 PM
  • Tuesday9:30 AM–8 PM
  • Wednesday9:30 AM–8 PM




Healthy Pets HQ 420 Bank St, Ottawa, ON K2P 1Y8




About the Business

Healthy Pets HQ | Pet Store | Ottawa | We are a small, independent, family owned & operated business. Established in 2012, our philosophy is in ensuring that we do our best for the health and well being of your pets. We do not sell animals. We are active in strongly supporting the rescue, rehabilitation and adoption of companion animals.

Contacts

Call Us
+16136957387
420 Bank St, Ottawa, ON K2P 1Y8

Hours

  • Thursday9:30 AM–8 PM
  • Friday9:30 AM–8 PM
  • Saturday9:30 AM–6 PM
  • Sunday10 AM–5 PM
  • Monday9:30 AM–8 PM
  • Tuesday9:30 AM–8 PM
  • Wednesday9:30 AM–8 PM

Features

  • Delivery
  • Wheelchair-accessible entrance
  • Debit cards
  • NFC mobile payments
  • Credit cards
  • In-store pickup
  • In-store shopping
  • Curbside pickup




Recommended Reviews

Jayden Hickson
17.10.2023
Healthy Pets HQ
Healthy Pets HQ has been an absolute blessing for me. They're the only store I have found that carries the specific food my cat and eat, they have an amazing selection of rabbit toys, and everything is amazingly affordable for me, which is amazing since I am low income. Everything they sell is great quality, and the staff are amazingly helpful and very, very kind hearted! My rabbits have never been happier than when I brought them home a bunch of new toys from this store. My cat also has been happy to have a brand of food she isn't allergic to! Thank you so much Healthy Pets HQ! You have been a life saver for me, and my family!
Michelle Ashleigh Mclean
11.10.2023
Healthy Pets HQ
My favorite pet store in Centretown. Clean with super friendly staff. The local delivery was a life saver yesterday when my dog started having a reaction to her food. I couldn't get away from work and they delivered to me within hours. Highly recommend!
Katie McAllister
26.08.2023
Healthy Pets HQ
The best customer service I have EVER received! The staff are super friendly and will go out of their way to help. The first time I went in, one of the employees helped me for a half an hour to look through every can of cat food to find something appropriate for my high-maintenance cat. Then the next time I went in, I forgot my wallet and was completely out of cat food. The staff offered to put the purchase on my account so I could take it home and pay the next time I stopped in, it was such a huge help! Then the food my cat likes was on back-order, so they called me after each shipment to let me know whether the food was delivered or not.I could not recommend a place more, I will be going to Healthy Pets HQ for all my pets needs. Please go support this amazing local business!
Celine Desbiens
26.08.2023
Healthy Pets HQ
Good service and close to home.They ordered the brand and flavor my senior cat loves and that was nice.
Claire Laroche
11.08.2023
Healthy Pets HQ
Staff are amazing, friendly and very knowledgeable in all pet foods and other important supplies. Love walking in and being greeted with a smile.
MJF
25.07.2023
Healthy Pets HQ
My gf and i love this place. They have everything for our furry little kids here. We just recently found this place and go at least once a week now.The staff is very knowledgeable and are all super friendly. Great atmosphere. 5 stars across the board.
Javier Ramos
23.07.2023
Healthy Pets HQ
My absolute favourite dog store! the staff are super friendly and kind. They are knowledgeable and you can tell that they care about K9 health
Diana Kastro
23.07.2023
Healthy Pets HQ
!Everything is alright, but you gotta check your employees for anger issues! I was getting stuff for my cat yesterday and also asked for some advice/consultation.When happened misunderstanding in our conversation, I apologized and mentioned that my English is not well and I didn't understand this termin she said, and what I THINK IS BETTER FOR MY CAT. (which is the male cat for her ,instead of get vet. doctor and fixed her,without being able to have a kitty cats) less than a second she yelled at me' WE DON'T DO THIS HERE ' or something like that. Turn to a red skin and couldn't make eye contact with me anymore. I didn't get back a word afte me saying 'bye, have a good day!' There was a girl who witnessed all of this and looked quite shocked (she was her friend or something)However, be fugging nice with your customers ,eater you're stuff or management ... I whipped my tears on my face before I entered that store because ppl don't need my problems. And what I got eh
Naseem M.
19.07.2023
Healthy Pets HQ
I've recently adopted a cat and was really hoping to find a good local shop with natural food options. I rang them up and Sam was SUPER helpful. I had called like 3 other stores before this shop and felt disappointed with the services. Sam really turned it around for me.I went in the next day and Sue helped me out. OmG just as helpful! I left with everything I needed!Ladies, you have both made this such a pleasant experience and honestly less stressful as I didn't know what I needed to get beyond good quality supplies and natural ingredients!I'll see you all again!Please shop here! The team is so friendly and super helpful and knowledgeable!!!

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420 Bank St, Ottawa, ON K2P 1Y8
Healthy Pets HQ