X5 Management

I recently had the pleasure of having my DiSC Workplace and Productive Conflict profiles completed with Mike Mack and the team at X5 Management. The reports were very thorough and easy to read. Mike took the time to point out certain important pieces of information along with giving me personal coaching on how to better read others and communicate with them. I have already used these new skills in my personal and professional life. If you want to improve your current and future relationships, a DiSC profile review with Mike Mack and the X5 Management team is highly recommended.

We worked with Mike Mack and X5 Management for 9 months and it’s been very valuable. We have looked deep inside our organization and identified some real opportunities to improve. Mike has helped us line up our senior management team on the same page. With a serious focus on customer service and sales growth I can see a difference already. Something needs to be said on the importance of a strategic plan. No matter what size of organization you may have, X5 can help you align your team and goals. Thanks Mike and X5

Mike and his team of professionals at X5 Management have played a key role in developing the customer service experience at our business. Our company has work exclusively with Mike since 2012 and our team is grateful for his expertise. Mike is a proven expert in the fields of customer service and business development and I would highly recommend his services.

We engaged X5 Management in the Spring 2020 as COVID was first impacting the world. Mike served as our executive coach for a team of four to six. At the time, I was most interested in working through our relationships on the pursuit to building a cohesive executive team. Mike’s coaching and toolkits were instrumental in highlighting our personas and how we interacted with each other.Via X5 coaching, I was able to elevate my relationship with multiple members and topgrade my executive team on the journey to recording a record year for our organization. Without his coaching and counsel, there are several key decisions I may not have been pushed on.On our journey, Mike has become more than just a coach but a friend as well. He truly lives his “LRT model” and always cares for his relationships.I strongly recommend X5 Management to any team looking to explore and strengthen their relationships and develop their leadership skills. If you have any further clarifications or questions on our experience with X5, please reach out to me!

I have engaged Mike Mack and his team at X5 twice recently, both times with excellent results. I hired X5 to run a Strategic Planning Meeting with my Executive Team and subsequently to run a series of Remarkable Customer Service sessions with our staff. Mike is the consummate professional, doing all his due diligence and preparatory work prior to each session, then delivered exactly what we had asked for and what was agreed upon. Both sessions produced more than the desired outcomes and were rated as outstanding successes by all involved. Need help in your business? Call Mike Mack and his team at X5 Management now! I am sure glad I did.

The journey that Mike led us on provided an opportunity for concrete and nuanced conversations around the team’s growing edges and areas of strength, ending with a specific set of objectives to work on as we moved forward with our newfound insights.If you are looking for a way to identify both barriers and solutions to optimum performance, the team at X5 Management are a fantastic resource to help make that a reality.

Our organization just recently went through the DiSC exercise with Mike Mack during an HR Leadership Conference which proved to be very informative.The session was engaging and well paced allowing us to review our own styles and best understand them. Mike also made thoughtful comparisons within the group as examples of how we can work more effectively together.Well worth the time to invest in our team!Thanks X5

I have had the chance to work with X5 Management team in both a group setting and one-on-one with Mike Mack. My one-on-one sessions were successful in giving me tools and knowledge needed to manage work and home life. Mike and his team are fantastic to work with!

Our business has utilzed a variety of services from X5 Management since 2013. Mike Mack and his team have supported us with comprehensive leaderhsip training, one-on-one coaching, strategic planning and goal setting. Mike Mack facilitated us with The Everything DiSC Workplace prgram and The Five Behaviours of a Cohesive Team program, both of these programs were tremendously valuable as our senior leadership team learned how to build and maintain trust and produce collective resuts for our business. I would recemmend the professional services of X5 Management without hesitation.

It is rare that I post about …well…anything. However, I am proud to state my extreme gratitude to Mike Mack from X5 Management. Over the last year, I have had the privilege to work with Mike on my continued professional development as the Regional Sales & Operations Manager at OrangeTheory…no easy task! As a Business Coach, Mike helped and supported me to break through barriers, tap into untapped self-awareness, and set a standard for my business and personal relationships and processes that I will continue for a lifetime. What has continued to impress me about Mike is the diversity in which we have been able to collaborate and drive bigger picture thinking with Orangetheory. Mike was our Facilitator for the Everything DiSC® Program to 35 executive and senior staff with our corporate team. Because of this, there are plans to expand our Everything DiSC® work due to its impactful building of relationships in business into the future. IN ADDITION, we had the opportunity to have Mike present as our Keynote Speaker to 120 members of our management and staff for Orangetheory Edmonton…regardless of industry, would anyone like to know how to build meaningful relationships with their staff while holding them to a high standard of accountability to their clients/customer base? Sure, it’s a leading question…and the answer is MIKE MACK to get it done! Thank you again and again Mike, I look forward to our continued friendship and your invaluable guidance.