Ottawa Institute of Cognitive Behavioural Therapy

I agree the intake process is a bit frustrating, but once I found the right therapist and program I found it very effective. After several years I still have sessions with the same therapist and he’s assisted me in applying what I’ve learned to real life situations. It takes time and lots of practice but in my experience with OICBT, it has been very helpful.

I had 2 appointments,First was charged $260-Feb 13Then $480 to speak to a student to review my 200 answers to my questions. -Mar 14Apr 06, Since then I will need to do further testing in person for 3 hours,I was told about the cost, however since then I have been harassed about paying upfront first, my next appointment 3 hours wasn't until Apr 17, so that was over a month I had plenty of time to fill out payment information and EXTRA MORE paperwork, they cancelled my Apr 17 appointment because I did not complete the payment form"... MY APPOINTMENT wasn't for another 15 days.. a little pushy and money hungry. The "admin" that called me said she was just handed my file when she originally called me kept saying "hmmm" "hmmmmm" making me feel stupid. I explained I was told about the fee but I didn't think I had to pay it right away maybe when I got there on the date of my appointment.I am been extremely occupied with children this past week. With my own child who has special needs one being ADHD.I would have still liked the appointment although with the treatment I’ve received I am reluctant to continue. Been harassed and hounded is not good business my appointment wasn’t until April 17

The worst scam ever! They charge you for a useless initial assessment and they ask you to fill in a load of questionnaires online after that the social worker told me that they can offer me16 sessions for 80 dollar each and for the insonmia there is a clinic for 230 an hour and the waitlist is 3 months. She also told me that she will no longer work with them and that I have to call th to ask for another worker. I expected them to follow up with me which did not happen. The initial outcome of the asseent is nothing and no wriiten report. It is a robbery! Do never deal with them. They charge and they do nothing. I regret wasting my time and my money .

The intake process was lengthy and costly.During my initial assessment, I divulged some very sensitive details to someone on the phone. At the end, they suggested that I pursue both group and one-on-one counselling. When I mentioned that I'd only be comfortable with private counselling, they made it clear that there could be no private counselling if I didn't also take the group option b/c treatment would be 'less effective' otherwise. I wasn't given an 'in-between' choice, and was advised to look somewhere else for treatment if I didn't want to do group counselling as well. All this after a very lengthy questionnaire and intake process.It seemed like the person on the other end of the line was more concerned with maximizing their revenue rather than actually helping me, otherwise there should have been no issue with simply doing one-on-one counselling. I'm embarrassed to have disclosed as much as I did.If you're interested in CBT, visit the Ottawa Centre for Cognitive Therapy instead.

I beg you to read the reviews and look somewhere else for therapy!Do not waste your time here. My husband has paid hundreds of dollars, only to have an initial assessment" and then have another "assessment". Now nothing is happening since his counselor canceled his appointment over two weeks ago and isn't calling back to make another supposedly weekly appointment.Edit: my husband had done therapy here for a few months and didn't take anything away from it. At all. Absolutely no help for his ADHD. For 185$+ per 45 minutes (which btw

I accessed diagnostic services through OICBT and I found the process easy to navigate and very thorough.My only complaint would be the price of services, which is less of an issue with OICBT but a systemic issue. To receive diagnostic services in Ottawa you either have to wait months to have it covered through OHIP, go to the hospital while in crisis, or pay expensive prices.I also found it took a long time to get a receipt so that I could try to recuperate some of the cost through my insurance.Overall a very helpful experience and I would recommend their diagnostic services to anyone who is seeking clarity and can afford it or get a portion covered.EDIT: I am still waiting to receive my final receipt so that I can claim the services I received and paid for through my insurance. After many attempts to get my receipt, they have decided to send me a request to pay for MORE services from them (services I did not express any interest in). Avoid them. The actual practitioners are great but it's not worth the headache.

Terrible service. Denie Thornley never showed up for our booked appointment. All they talk about is MONEY MONEY MONEY. Very unprofessional with no ability to talk to a live person and they don't return calls.

I had a good therapist here but the overall service was horrendous. The wait list was incredibly long. There is no way to get in touch with your therapist and there is no front desk. When Covid started, I was just dropped. My therapist tried to reach me but I had no way of getting back to him. Frankly it's upsetting and strange how poorly run the place is.

They charge 250$ for the intake assessment. Then they tell you that you have to fill out a very detailed online survey answering very personal and in depth questions about your mental health.There where questions that were very triggering. There was no way to stop and return to the questions and they told me to finish it that day. There was also no way of telling how many questions were left. It took me what felt like hours. It kept asking me the same questions over and over again this was after a very detailed interview answering the same questions.About a week or two after the appointment they told me that my LOTUS score was too high and they could not provide me with any services. They recommended an in-patient program that is way above what I can afford.When I asked to have my LOTUS assesment sent to my doctor, they told me it would be an additional fee.So for the 250$ spent, I got absolutely nothing helpful from it. They take your money, force you to do a triggering survey, and offer nothing in consolation.