Audi Newmarket

I am compelled to write this review out of sheer gratitude and satisfaction for the top-notch service I received at Audi Newmarket. Coming from a disappointing encounter at Audi Uptown, my experience at Newmarket was nothing short of exceptional, and I can confidently say that this location has earned a loyal customer in me.The team at Audi Newmarket displayed admirable efficiency, swiftly scheduling an appointment at short notice which, coupled with their warm and welcoming demeanor, immediately put me at ease. This was a stark contrast to my previous experiences and a refreshing change that restored my faith in the Audi brand.What really stood out, though, was their due diligence and commitment to safety. Even though a part was faulty from Audi Canada, they took it upon themselves to follow up with the head office to ensure that my car would be safe to drive. Such proactive and responsible behavior is a testament to their client-centric ethos, making it evident that the safety and satisfaction of their customers are their top priority.Complementing this excellent service was their delightful shuttle service. Jeff, the driver (if my memory serves me right), was engaging and cheerful, making the ride a joyous experience in itself.Furthermore, when I noticed a rattling noise in my car's display, I approached them with the issue, hoping it could be resolved quickly. To my delight, they promptly addressed and fixed the problem, once again highlighting their dedication to providing a seamless customer experience.Based on my experience, I cannot recommend Audi Newmarket enough. Their commitment to superior customer service, efficient problem resolution, and attention to safety is second to none. If you're looking for a dependable, trustworthy, and high-quality service for your Audi, look no further than Audi Newmarket. They've certainly won me over, and I am confident they will do the same for you.

I went in and saw the car I was interested in on a Sunday. Melo, the Audi specialist was great, and gave me the best price upfront, without any haggling. This is how it should be done!I liked the car, signed the paper work, and got the car in two days, on Tuesday.I always hated going to dealerships to haggle prices. But this time it was a very pleasant experience. I recommend this dealership, and Melo to anyone looking to get an Audi.

Just picked up a used Pathfinder at Audi Newmarket. The staff and facility is amazing. My wife and I were treated as if we were there for a flagship sportscar even though it was a $20k sale. Yasmin was awesome from sales, made everything easy and had great communication.Highly recommend!

Ryan Kim assisted me with my purchase and he was wonderful to work with! I was able to receive my car really quickly after the purchase and he was super helpful and walked me through every step of the purchase along with how the car works. Communication with Ryan was always easy and consistent, he answered every question I had and also made sure to follow up with me in case I had any issues with the vehicle. I was very happy with my purchase and will definitely recommend him to anyone who is looking to purchase from audi Newmarket!

I recently had the pleasure of working with Melo Nas at Audi NewMarket and was blown away by his exceptional customer service. Melo stayed late to help us close the deal on our new car, and he went above and beyond to provide us with all the information we needed to make an informed decision. He was knowledgeable about the features and benefits of the different models we were considering, and he patiently answered all our questions. When we finally picked up the car, Melo provided us with a thorough overview of all the car's features, ensuring that we were comfortable and confident driving our new vehicle. I highly recommend Melo and Audi NewMarket to anyone looking for a seamless and enjoyable car-buying experience.

I just picket up my Q5 here. First of all, I have had a great experience at this dealership. I can't say enough thanks to Frankie who is patient, knowledgeable and supportive. The whole shopping process was relax and pressure free. I had no regret driving 50mins to buy the car here.Highly recommend Audi Newmarket and thanks again Frankie!

I have bought 3 cars from this dealership. Michael is the best salesman I have dealt with so far. He arranged the purchase of a car for my daughter as well as in my trade-in for a newer Audi. Michael knows his stuff but he treats you with kindness, professionalism and gives special attention to every detail. The transaction was seamless and the delivery was beautiful. My Q5 was waiting for me in the showroom with a big red bow! You will never regret dealing with Michael. He will make you feel special, and will even stay after the dealership has closed to make sure you’re happy with your purchase, and make any changes that are requested. He’s honest and prides himself in clear communication; and if he doesn’t know something, you can bet that he will find out in a timely fashion. I know that any purchase with him will be done the right way and with some welcome flair! Michael cares about his customers. Thanks again Michael!

If you are buying an Audi, go to Newmarket Audi!!! Brand Ambassador, Frankie Leung have sold us a brand new S3. We have visited different Audi dealership, we were showered with kindness from Frankie and decided to go with this beautiful yellow S3.With the help of Frankie and Sales Manager David, process was seamless, transparent and straight forward. Will purchase another SUV from this place!

Frankie Leung is the car salesperson to buy a car from.I have taken delivery of my new RS5 on May 26th. Process and services are transparent and seamless; honest and knowledge with patience, also his cheerful welcoming positive attitude.Another thanks to Sales Manager David Tran who worked with Frankie for approval and allocating my dream car. (Car arrived in a heart beat!)My next family vehicle will definitely be purchased from the Audi Newmarket duo, Salesperson Frankie Leung & Sales Manager David Tran!

Just picked up my Audi S5. I cannot speak highly enough of my experience. Ryan, Sean, and Katie made the entire experience fun, professional, and easy going. I have been in the automotive industry for 28 years, in retail and have been a consultant with dealerships coast to coast. Take it from me, you will not find a better dealership!!