Black Taxi Ltd

Very friendly driversI would highly recommend them.

Very good experience from booking to when we arrived at our destination. The man who took our call was calm and reassuring. The driver came 5 mins before the booking time. The whole thing was smooth and prices are very competitive. Will definitely use the Black Cab again.

[MUST READ REVIEW]I NEVER write google reviews, but feel more than obligated to write a review on this HORRIBLE cab company. I was cabbing home from a party back to a friends house that I was house sitting while her family was away on vacation. Once I reached the house I became aware that my $100 bill was stolen/missing from my wallet and I don't bring my cards with me on a night out so I won't over spend.Long story short I explained the situation to my driver and asked if there was a way they could bill my home address since I didn't live in the area. He proceeded to give me two options, either he drives me to the police station to be arrested or I give him my designer purse and phone as payment" for my ride. As we went back and forth trying to come to a solution

Horrible customer service. If I could rate them less than a star, I would. Called for information and their employee told me 'the manager wasn't in', when I asked to speak to him, and that 'he doesn't work with anyone else' when I asked to speak to another employee because he was being rude. I've worked customer service all my life, so I am always polite and kind on the phone, because I understand that people can have crummy days . I was offering this man nothing but courtesy, and patience, and he hung up on me. This company needs a SERIOUS employee overhaul.

By all means, avoid!!!I booked a cab a day ahead. And I called on the day to confirm, because I was going to the airport to catch the airplane! The dispatcher said my cab was 1 minute away.Then for the next 15 minutes, no taxi! When I called again they kept saying they couldnt see my order. It was the same person I talked to 15 min ago! If I knew the order was not there from the begining, I would have called another company much earlier.Getting worried I might miss the plane, I demanded another cab, it will take 20 min. I was upset at this point and asked what happened. They ignored me completely, repeating the question Do you want a cab or not?"I demanded to talk to supervisor and asked the dispatcher's name

I'm a Trans Help client and never had any problems with the service. One incident that really impressed me was when I left my cell phone in the back seat and about 20 minutes later my driver Reyhan came back and gave me back my phone. I was so stressed out and Reyhan had really save the day for me. Thanks so much Reyhan..

Booked black cabs for a ride with an infant in winter. They said cab will be there in 10 mins.We were waiting out in the cold for 30 min. My baby was cold so, I decided to call them to check status. i realized no cab was sent before and they were offering to send a cab now and it will reach in 10 mins. I said no thanks and made other arrangements to reach home. Will never recommend this cab service to anyone nor would I use them. The operator had no sign of regret for making their customer wait.

I went to the office to prearranged my trip. The personal were friendly and helpful with setting up the timing. I realize I had made an error and with a phone call it was easily changed. The next day the cab arrived on time the weather and traffic were on our side after a smooth ride I arrived early for my appointment.

I use this company services several times , phone operator are nice and helpful . Get taxi on time and driver are very professional , knows the routes and drop me safely at my destination. when weather is bad like snow storm ETC , uber is charging 3-5 times the regular rate but these guys always pick me up and meter rate are the same . They also gives me very good flat rate when i go out of city or airport. Cars are cleans and driver are very helpful. I will recommend that if you need these company services must try it.