AKC FLOORS

Worked with the team at AKC Floors for our home renovation and they have been amazing to work with. They were really helpful in product selection and scheduling and the finished product looks awesome. All with competitive prices. Highly recommend!

Dealt with Chad on a couple occasions now. AKC has been great. Excellent customer service, fair pricing and has helped point me (a DIY’er) in the right direction on a couple different tasks. Recommend looking here if you’re shopping around for flooring

If you want straight talk and no sales talk, this is your place. A good selection of flooring goods. Service to the whole Okanagan.

It was easy to choose AKC FLOORS after hearing glowing word of mouth reviews and also doing our own comparisons.We needed flooring for a full basement while doing a major renovation on a very tight budget. AKC went above and beyond to meet our needs. All I had to do was describe what I envisioned and Chad showed me the perfect sample. Dan coordinated everything and had his top notch crew do the installation. Needless to say we are thrilled with the results and highly recommend AKC FLOORS!

Shady customer service. Once the job is done they are done and don’t seem to care. Contractors they “recommend” are not backed by them in any way and Chad will turn his back on you when you bring up an issue. Would never recommend them to anyone, at first Chad seems awesome but his true colours will show as soon as there is an issue. Just a used car salesman at the end of the day.

Thank you to Andrea and the crew at AKC Floors for a terrific experience assisting us with the selection and installation of carpet. Andrea was extremely knowledgeable on the products, friendly and highly competent. The carpet layers did an A+ job and Andrea even came by to ensure the seams were well done. We had two areas carpeted and the floors layers did such a superior job on the first room we requested them for the second area. This is a shop with a first class business sense. I would highly recommend them.

We had carpet install April 7th 2021. I must say my shopping experience from the very moment I walked into the store the service was extraordinary. Very accommodating,informative and helpful. Leslie who was the gentleman that installed my carpet was amazing he did a fantastic installation my carpet is perfect. I love this company and will use them again.highly recommended. And very very affordable! Thank you AKC Floors.

We have used AKC twice now! Once to do our home in hardwood flooring and later to update bedroom carpeting. Dan was very patient with me while I contemplated the many choices. I also shopped around in Kelowna but AKC pricing was either the same or better! In the end I asked Dan which he would pick and 7 years later I'm still looking at my hardwood every day & loving it!! He knows his stuff! Thanks so much, very happy and also love keeping my $$ on the Westside!Cheryl P

Dan the Flooring Man was great to work with. The installers especially Peter were amazing. They went above and beyond to work within my tight timeline and delivered flooring that was beyond my expectation. Highly recommend and glad I kept my $$$ in West Kelowna!

Very bad customer service.We Paid a 50% deposit and ordered carpets May 18th 2020. An appointment for installation was booked for June 15th 2020 (a month later.)On June 14th we moved all our furniture, cleared out closets and ripped out all the old carpet. AKC flooring never showed up, never called. When we called to see what happened they informed us that the carpet had been back ordered and would not be in untill the 22nd. A phone call informing us of this delay would have saved us a lot of trouble.On the 22nd they said it will not even be manufactured for 10 more days. then shipped. We were told it came from Calgary, then Montreal, Then a story about not being able to reach the rep. Just delay after delay and a lot of contradicting excuses.All this time not one phone call from Chad or anyone at AKC Flooring. We had to continually track him down to get information. In the meantime my house is in disarray, I have no flooring and we are continually getting the run around.We aked for a refund and are starting over at a different place.Perhaps their workmanship is OK, I never got the opportunity to find out. But their customer service SUCKS. Just a couple of simple followup phone calls would have been all it took. Especially, the one where they just simply did not show up on the date they booked for our instalation.I recomend you try another flooring store.