Dr J Nardone & Associates

Their diligence saved my father's eyesight. On December 7, 2018, my father went to them after waking up disoriented, with what he described as grey blotches in his field of vision and some bright flashes. They diagnosed him with retinal detachment, which is essentially the retina peeling off like wallpaper" as they described it to him; a significant portion of his retina was detaching. They told him to go

Would recomend going to see Dr. Nardone for eye exam. Easy to make appointment over phone and very pleasant people working here. They are able to direct bill my insurance company which is perfect for me. Never had any issues. Always quick and easy.

My wife bought a $600 dollar pair of Jimmy Choo glasses here. She had them a short time and she needed to change the prescription. She took them in and while changing the lens they noticed the frames had a defect. They said. Don’t worry they have a 2 year warranty. They fixed the frame and she was on her way. Sometime later she started having the same issue with the frame. The frame was coming apart again. She called and they refused to fix them stating they don’t give a warranty on a warranty. Not sure if they understand how a warranty works but a warranty is for a limited time and if the same thing keeps happening it should be covered. I spoke to someone in the industry and they told me they should be covered by Jimmy Choo. The company most likely just does not want to put in the effort or pay for shipping. So use caution when going here. Buy your glasses elsewhere

Twice I returned to have my prescription corrected and twice you couldn't get it right. I'm still seeing blurry from my right eye.If I may suggest, slow the hell down and allow your patient to adjust thier vision and focus when conducting eye exams! Your too quick to go through the eye exam and not once was I able to focus my eyes simply because you didn't allow for a few seconds to adjust my vision and that's why my right eye is still seeing blurry vision.

Dr. Nardone was always my eye doc ever since I was a kid. When I had an appointment back in 2018 (or 2019 can't remember), I was late about 2 mins literally due to a car accident that happened right before me on my way to my appointment. I get there and the staff told me Dr. Nardone went home because I was late 2 mins and I was supposed to be the last patient even when I tried to explain the cause. I then told them it was not my fault and been dismissed. I then see Dr. Nardone walk out of his office. Customer service has gone down over the years. I never went back since. Dr. Nardone is great, his staff isn't.

Worse experience today. I've been a client since I was a child and all of a sudden because they can not keep track of my record I can not renew my prescription. As time goes on the staff here becomes more ignorant and intoleranable, I believe we pay for service here not attitude and they believe they are able to talk down to you in any way. Let's go back to the time where there was accommodating and polite staff like Anna, moving up the mountain sure did change a lot in some of their egos.

Wish I could give ZERO stars for this place. First off, the 3 times I've had to call their secretary is beyond rude on the phone. Today, my daughter was supposed to have an appointment at 3:45, as I was 5 minutes away I had the courtesy to call and tell them I would be 5 minutes late as the red hill was completely backed up, they called me back a minute later to tell me that the doctor told me not to show up and I could rebook because they close at 4. Are you kidding me? I'll go back to where we were, who respect their patients not worry about running out the door. Goodbye! They clearly do not care about anyone but themselves. They just lost 5 patients!

Ordered a year's worth of contacts last year but my insurance ended before they arrived at the office. They called me last month to say that the contacts had been sitting on the shelf, if I could not pick them up by March 31 they would have to be sent back (fair enough). I informed them that my new insurance started on April 2 and they agreed to hold them for me so I could pick them up then. However, when I arrived on April 2, they had already been sent back first thing that morning. I get that mistakes sometimes happen, but the receptionist was cranky and extremely unhelpful about it. She seemed very defensive about the fact that they were sent back despite my arrangement and did not offer to reorder or even provide a trial pair in the meantime. Needless to say, I left empty-handed, and I won't be back.

My family Doctor directed me to Dr.Cynthia Nardone and I'm so glad she did. I will never enter the doors of another optometrist again. She was extremely thorough and took her time evaluating my eyesight. The receptionists were great also. What a breath of fresh air !!