Sleep Country Canada

I had a bad experience in this sleep country shop on April 18, 2023. I entered the store to purchase a king-size pillow for myself at round 7pm. I tried 3 different pillows and I was satisfied with the third one; thus, I decided to go with it. The sales person (I don’t know her name) provided me with a pillow within a box and told me this was final sale, so I was not able to open the box before paying for it. I was fine and I paid for my pillow. However, after I arrived home and opened the box - this was not the pillow that I wanted to purchase!!! It was the second one that I tried, but I told the sales person that I wanted the third one!!! It was final sale and it costed me $167.33. ☹️

Great service, Louisa helped me select 2 pillows to help improve my sleep. I ended up getting the Purple pillow and the Simba pillow. The purple pillow gives great support and my frozen shoulder is now improving and almost fully better. The Simba pillow is also great when I want a little bit of a fuller pillow. Since using these two pillows, my average REM increased from 1 hour 8 minutes to 1 hour 31 minutes, my deep sleep increased from 39 minutes to 56 minutes, time asleep decreased from 8 hours 37 minutes to 6 hours 48 minutes. I feel so much more rested and can concentrate so much better. And as a bonus I have almost 2 hours of time back every day. My only regret is not doing this sooner.

I was helped by Louisa and she was so great, very professional and helpful. She recommended a nice pillow within my budget and it helps my sleep a lot.

Bought a bed from Louisa Lau the other day and she was super nice. she helped me compare the beds around my budget, let me lie down and try each bed. Although, she was serving like 3 customers at once she was still really patient and nice to me while explaining the different functions the pros and cons of each style. totally satisfied with the new bed i have. Thanks.

I had a wonderful experience at this Sleep Country store. I specifically dealt with Max and he could not have been more helpful and informative. From the start he was very professional and we discussed my budget. The mattress and bed frame I ended up buying is very comfortable and I got a great deal on both. The two guys who also delivered everything were very nice, helpful, and efficient. I see some negative reviews here and I genuinely don't understand why. I had such a great experience. I highly recommended.

My husband and I have been having back and neck problems. It was difficult for my husband to have deep sleep at times so we went to Sleep Country to browse for new pillows and one of the sales Louisa has provided excellent recommendation for us. She was knowledgeable, patience, and understood our needs & budget. After trying it for few weeks, my husband has found significant difference. It was easier for him to sleep in and slept longer. For myself had better sleeping quality as well. Louisa has definitely provided an outstanding service, highly recommended to go there for her recommendations.

Great experience here! I was helped by Louisa and she was great. Super professional, stayed within my budget and recommended 2 amazing products for me! I told Louisa that I'm looking for an all year duvet + a cover, and she recommended the LuxeSilk + a bamboo sheet set.The duvet + sheet combo is the best! Super smooth and the heat regulation is top notch.

Exceptional experience with Gee, the sleep specialist. I once hesitated about buying a new mattress, but Gee is so knowledgeable and helped me every step of the way. Gee is very patient with all my questions and encouraged me to try different kinds before making a decision. Now, I realize that it's so important to be understand my options in buying a mattress because that can make a difference in my sleep experience. Customer service is quite important in buying mattresses, and that's why I'd recommend my friends and family to go find Gee at Sleep Country Lansdowne.

Went to pick a mattress for my niece. The sales lady Gee analyze her sleeping position. Meanwhile I asked Gee to see how I lie down as I have Veritgo. I sleep with 3 pillows to prop myself in a sitting position. My back, neck shoulders, arms are so sore as i slept like that for 6 months. She got me to lie on an electic adjustable bed with 1 pillow....Wow!! Bought it & my pain has eased. So happy with Gee's expertise, knowledge & friendliness. My niece also is so happy with her new mattress as well. Great Service at Lansdowne Sleep Country

I had the best experience with this Sleep Country. Peng was super helpful and knowledgeable. I was looking for a queen size mattress and he was so patient when I was trying them at the store. Never felt pressured at all and I am super happy with my purchase. The delivery driver Mauricio was also super pleasant and delivered right to my door. 10/10 would recommend this place to anyone. Most friendly staff!