Globo Shoes

Worst Customer Service.I have been shopping from this store for the last 10 years. I don't know what has happened but this year I have had more 5 bad customer experience.1. Bought a shoes that I wanted very much, and cashier failed to check the box which had a pair of exact same feet. I have returned after 3 months2. Two weeks ago I went back there to buy running shoes. The cashier forgot to remove the security tag. I went another store and asked them to remove and manager of that store implied that I might have stolen the shoes.3. I had 33% off coupon and gave it to the cashier, she didn't give me the discount. I have failed to double check and just paid the full charge.4. Two days ago, me and my wife went there to buy another running shoes for my wife. They couldn' t accept the credit on that day for some technical issue. I asked them to keep the shoes for until tomorrow evening. I went back there the next day and the shoes was not there...SOLD!5. Called customer service and they have promised someone would call me back...but no call yet.May be, in their customer service guidance document, I don' t deserve a world class customer service experience.

Great selection of winter boots. Free delivery. Decent prices.

Nice shoes and I've been their customer for years, but at the cash they ask a lot of your personal information which is not necessarily needed. I don't understand why they need my name, home address, phone number, email address, postal code, ... just for a simple RETURN, when they have my receipt in front of them????It's not acceptable for me. Even if they want me to VOLUNTARILY share my personal info, they must let me know in advance, how my info will be used and who it will be shared with, and seek my consent before proceeding to collect my personal info.

I was shipped a shoe that was way too small. 1 was size 4 (correct) and 1 was size 13 (incorrect). I waited hours on hold to get a hold of no one. I emailed and never heard back. This is the companies error and I’m trying to correct it before we return to school. I shouldn’t have to pay again for shipping to get the correct shoe.

We bought a couple soccer balls and bought a stuffie for my grandson Wesley. And one for his brother Oliver. Did not take pictures.

I came into the store to pick up an online order and the process was quick and efficient. A sweet associate by the name of Akisha assisted me and also helped me with some questions about returning a previous purchase. Even though the store was very busy, she was kind enough to help me out and definitely went above and beyond.

Blown away!!Amazing customer service. SHY the sales associate was very patient and kind. She helped us a lot and kept that smile on her face. She is the reason I will go back again. Thank You!

I agree and support the reviews left by J Laframboise and Alice Channel. The management staff desperately need to have a workshop or session on how to treat customers in a professional way. The employee's at this location are very young and greatly lack basic respect. I too had a altercation earlier today where a salesgirl asked me very curtly and rudely to sanitize my hands. When I turned to go back to the station another employee popped out of nowhere and accused me of not sanitizing! I was shocked, as both girls looked no more than 20 yrs. No consideration of the tone and delivery of their message. Needless to say, I spoke my mind to her and walked right out of the store. Customer service is important. Treating people with respect is important. As a small buisness owner, I know how vital building relationships are and I will not spend my money in a store where I am not treated with basic decency. Those two girls need to be spoken to, it was embarrassing. I will definitely be contacting the district manager and filing a formal complaint.

Very affordable pricing for shoes and the staff were pleasant to deal with. If you are looking for affordability and comfortable shoes, this place is the place to shop.