South Vancouver Neighbourhood House

Very uncaring for senior medical transportation. My doctor of more tan 10 years is in West Van.I used to live close to her. I had to move into a co-op in South Fraserlands as my income dropped. Until recently I could get to appointments on my own. My health has declined considerably. I urgently need to visit my doctor for a medical issue. I was hoping to find a ride service but HandyDart does not go directly to West Van. They take you to the sea bus entrance where there is a very long ramp to walk. (I use a walker) Then you get on the sea bus. Exiting the sea bus is another very long ramp. Then you have a half hour wait for a different HandyDart to pick you up and take you to you doctor. It takes a very long time from home to doctors apt. Going back is just as hard. When I phoned the neighborhood house a very unsympathetic and uncaring person told me no volunteers would help me. I explained that I'm seeing the doctor because of dizzy spells and falling. I have cataracts too. I also have no one to help me as all my in town friends have died. She was very cold and uncaring when she blew me off. I had hoped she could suggest other places I could try but she was in a hurry to get off the phone. It made me realize that I would have to go by myself and risk falling and hurting myself as well as becoming exhausted by the end of the day and increasing my fall risk. Only rich seniors count it seems. So that's what I have to do. I won't be asking for help any more. Posting so other seniors can skip calling this neighborhood house when special circumstances make travelling dangerous.

If you're a newcomer to Canada, lonely, hungry, in need of clothing, need help finding resources available to everyone in this city, and/or homeless, try going here. Tell the super friendly staff what's going on. If they can't help you, they will find someone who can.Incredibly caring, non-judgemental people here with a wealth of community resources that they want nothing more than to share with you.Don't be shy! Make some friends, get involved in the community, and find family here.

Great programs for youth and seniors created to serve the community!

They have many services ranging from after school care, support groups for parents/caregivers, and staff are very helpful.

A nice place to meet different people.

Very nice. Helping staff. The place had some community members sitting together chatting and singing songs. It was a very nice environment overall.

My aunt is attending women’s group on Fridays. I think she is happier than ever. Happy with their great work:)

Had 2 kids in the out of school care program here. When they started there 3 years ago the care, in house and off site programs were excellent. The more experienced staff moved on to other opportunities. The new staff while good, did not have the same experience. The quality and frequency of their off site programs diminished to nearly nothing. I don't recommend the out of school care program.

Last fall my Dad became a client of SVN, at 94 years young and living independently he was needing assistance for he was starting to have difficulties maintaining his daily routine. My Dad started receiving light housekeeping 1- 2 times a month, had some yard work done and was interested in the shopping shuttle and transportation services. Jeannie and Jennifer were very helpful and supportive regarding the needs of my Dad who has recently passed on. I'd like to take this opportunity to sincerely thank SVN for their support and services.

I love this community placeI get alot of help from this community and get to meet new people, youth worker,get to know about this community, made new friends, and alot of volunteers opportunities and other circulation activities.i have done so many programs before in this community I love it and I love to tell people about this community go there if you need help with anything