U-Pack

They moved me from Akron, NY to Horse Cave, Kentucky. So much better then thinking you'll save money by renting a U-haul, once you tally up the total expense of the u-haul. Let U-PACK haul it for you and you'll be spared the stress and headaches of trying to driving it yourself. Thanks to my wife's sentimental values everything we have got moved. Reserved another trailer with U-Pack.to finish the move

I was brought a full semi trailer. They pulled to the spot i needed and unhooked the cab, left the trailer. Fit right under the power lines. I had the whole trailer to work with however, they charge you for 13ft but the bars can only be setup at even increments, ie 12ft or 14ft. So you either lose a foot or have to put them up at 14ft which they charged me for. Other than that, it is nice to have the extra room to work with tho. Packed everything in tightly and my stuff arrived with no damage. Very friendly staff and great to work with. They were able to work well with my schedule. Great company

Used Upack to move my family over 500 miles. Much better than a moving truck because we had a couple days to load and also unload. A better price than some of the competitors who offer the same service.

Very responsive in delivering and pickup the trailers and cross country movement of goods.Load height of decks and grates on ramps (as opposed to a smooth surface) made loading and unloading more difficult than do-it yourself trucks. There are no tie downs on the floor or front of the trailer. (I ended up screwing hooks to the plywood front of the trailer to secure portions of the load.) Only places to secure load that were built in were in the sides of the trailer--I had some tie down straps that I was able to hook into these slots (but not all my straps could be used.) They use plywood panels to mark off your portion of the load that have integral jacks that go from wall to wall. The only way to lock the jack in place to prevent tampering is with a small diameter shackle lock--couldn't use a better lock: less concerned about theft, more of an issue of just not having any lock on hand that fit.Seemed a bit expensive, but also much easier and more convenient that a cross-country trip in a you do it all"... probably even cheaper once all costs are considered. I would certainly use their services again

I moved from Buffalo NY to Provo Utah and was going to rent a U-haul truck and drive myself. Glad I went with U-PAC. I did not have to worry about traffic, construction, driving slower, parking, etc. plus the truck was larger. Having someone else take care of that for a slightly higher cost is well worth it. U-pack dispatch on both ends were extremely responsive and drivers were very helpful also. As far as committed to times for drop off and pick up; they were spot on. I would definitely use U-PACK again. Very good customer experience.

This was the most efficient and economical way I found to move. You only pay for the space you actually use up, and your the remainder of your trailer is packed with commercial goods, separated by a retaining wall which you lock up. The delivery time was decent, about 1.5 weeks which gave me time to get to my new place, get it cleaned up and painted, just in time for my delivery. It worked out great. Their customer service is very good from people at the call center to the workers delivering/picking up the trailer.

U-Pack was a great option for us for our move from Georgia to New York! The cost was more reasonable than a full scale mover. We didn’t have to drive a big Uhaul truck ourselves thankfully! The company was very professional and accommodating through each step in the process. We highly recommend U-Pack!

my family needed to ship our belongings to Canada and we chose to use this company. currently UPACK is holding our goods hostage in Buffalo for more than 10 days not and fails to provide any meaningful update. the agreed on shipment dates are long overdue.there is no transparency on the status of the package, or issues causing the delay. there is no realistic estimate as of then the move will happen - or if it happens at all.as friendly as their customer service is on the Canadian side, they are not helpful.

The U-Pack teams in Tonawanda and Elmira New York were a pleasure to work with! From the customer service agents to delivery men, everyone I spoke with was courteous, friendly, and professional. I used their moving services to relocate a (very full) pod's worth of household items from one side of NY state to the other and the process could not have been easier. The container was also very well constructed - metal all the way around, no wood, with plenty of places to lace rope to secure items. I would use this service again in a heart beat. Thank you, U-Pack!!

I was reluctant to use a freight carrier for moving my belongings from New York to Missouri, but I took a chance. What a great experience!!!! Both Lisa and Kevin in the North Tonawanda, NY warehouse were SO helpful directing me and answering my questions as a grandmother moving long distanced. Always took my calls and always gave me the BEST advice. Wonderful, wonderful folks. Then the gent that dropped off the truck to be packed was equally kind and thoughtful in placement so as not to inconvenience my other tenants but to make it easier to pack for my movers. Picked the loaded truck up the same day with simple instructions on how to manage my reserved five feet of loading space. Didn't have to be there either!!!! How great is that? Got to St. Louis, and Wayne"