Nettoyeur Écologique Royal

Pros: Excellent results for challenging problem, responsive customer service, environmentally-sensitiveCons: Bit of a hike from the metro (but there's always car sharing).Exceptional experience at Nettoyer Écologique. They provided timely, exceptional, high-quality service. I brought him a wedding dress with almost 20-year old stains on it in March 2019 (Serious procrastination here). The result: They are miracle workers. The wedding dress looks brand new (see photos). The stains are completely gone and there was no scent on the garment. It took less than 2 weeks. They'll ask for a deposit up front but it goes to the final price.In addition, they provide exceptional responsive customer service. I had a good sense in advance of how much it would cost and what the likelihood was of success. I recommend sending an email with pictures of the item (front, back and close-ups of any details). Be sure to include a picture of the tag so he knows what material of the garment. Plus, if there is any detail work, send a close-up photo.In brief, I recommend Nettoyeur Écologique highly. It was a pleasure and delight to work with them. The value of the service and the results was well worth it the price. Yes, it is a few hundred dollars; however, if someone is planning to wear the dress again it is cheaper than a new dress.

Researched a list of potential cleaners for a delicate garment, and I settled on this cleaner. Friendly owner, who answered my questions and very quick service. Dropped off on a Saturday afternoon and garment was intact, clean and ready by Monday. Highly recommend for any cleaning services...thanks!

Giving 2 stars only because I've had suits done by them and the job was excellent. Brought a not exactly cheap goose down jacket to be cleaned for the first time. Jacket is about a season and a half old. Came back with deep deep wrinkles on the back and front that could not be steamed out. The rubber liners to all the pockets for waterproofing had completely disintegrated. Brought it to them to be repaired which they offered to do at no cost. The repair job was not up to par though. This was a nearly $700 jacket and it now looks like scrap. The wrinkles they caused could not be steamed out and they did a hatchet job of redoing the pockets where they simply sewed vinyl over the jacket instead of replacing it properly from the inside. See the photos for the stitching job they did (note they just stitched over the jacket instead of creating a proper pocket on the inside) The stitching itself isn't even straight. I am not happy to write this but they ruined my jacket and I won't be returning despite using them since they opened and referring many to them.

A1 service!I have let not only 1 but 3 wedding dresses, all in a pretty bad shape after our wedding which took place 2 weeks before the drop off. I came from quite far as I received a recommendation about Michael’s place and I was not disappointed.Our dresses, veils and removable trains were extremely dirty with soil stains from our first look session in a park and a full day of celebration.8 days later, Michael called me and dresses and accessories came back in pristine condition! They look like brand new!For special items such as wedding dresses, you better trust professionals who are specialised to ensure fabric is not damaged!Michael is friendly and very reassuring. I even emailed after dropping the items for a question and was very responsive.A big plus is also the ecological aspects!I cannot recommend his services highly enough.You got married? Congrats!!!Dress is disgusting? Don’t worry! Michael is your man!Thank you so much Michael for this A1 service

Wow! Incredible work! I brought my wedding dress here to be cleaned after I walked with it on the grass, on the streets of Italy and stepped on it a million times. I didn't think all the stains would go way but they did! My dress looks brand new! Worth every dollar!Thank you for giving my wedding dress a second life! :)Ps: I also got a cocktail satin dress cleaned and it was in perfect condition too!!

Had my wedding dress and my husbands suit cleaned here. Very courteous and helpful staff. My dress came out impeccable. Thank you!

Michael exceeded all expectations for cleaning my lace wedding dress. It’s just as it was the day I brought it home from the bridal salon, and this is after being worn at an outdoor wedding (over 2 years ago!).Not to mention, he also worked his magic on two heavily beaded dresses. I so appreciate Michael’s service - always with a smile and good laugh - and cannot recommend his services highly enough. 5 stars across the board

Knowledgeable staff who cleaned my wedding dress super swiftly !

Super good dry clean on my wife’s wedding dress, will recommend to anyone I know. Even threw in a complementary protection sleeve and gave advice for storage when I picked it up!