Mountain Warehouse

the fitting room only has a flimsy curtain covering it no doors or anything that can prevent other people from opening it. it even opens when others walk near the fittings room making it a horrific experience using the fitting rooms.a pair of shoes i bought and only used once indoors starting rubbing off like an eraser.

30% off on already great prices. Best place to get good quality waterproof apparel. employees were helpful and nice.

Honestly I wish I could give them a zero star or a NEGATIVE STAR!Bought something 3 days ago and went there yesterday for return. the guy who was in charge of returns had such an attitude that people were scared to even ask for a return policy or something. I asked him to return my items and he started to shake his head and roll his eyes and worst than these he asked for the reason of the return and after I explained why he tried to act in a way that I don't deserve the items.! ARE YOU KIDDING ME ? if you cannot tolerate people bringing back your items then find something else for living instead of customer service. they smile while you're buying but the moment you want to return them you'll see their real faces.. don't recommend this store at all mostly for returns

Went to store on Feb 2nd 2022 evening. What an excellent staff, Sean was very helpful and went beyond explaining the discounts and deals available. Other two staff girls (don't the know names) were great with customer service too, helped to find the correct sizes. Keep up the great work guys!

Yesterday, I had trouble after making some purchases at the Vaughn Mills mall. When I returned to the store the floor manager thoroughly helped me and went above and beyond his job to help fix my situation. He knows what he did for me and I am extremely grateful to him and super impressed with the whole company experience. He definitely helped set my year off on a better footing and I hope he knows that his solution towards my situation was extremely kind and he should be praised for his costumer service and friendliness. Thank you for what you did for me, I hope the best for you this year.

Really good customer service experience with 4 different members of staff yesterday. Despite the store being super busy, each of them took the time to patiently answer my questions & offered helpful suggestions.

Terrible customer service, the attitude of some of the staff is really bad, I get they could be tired but is their job to help, even asjing for a pruce they won't help, place is kind of expensive and I would only suggest buying on boxing day or black Friday, but expect no help at all

*****Really good store. A guy whose name is Srosh works there and he is amazing. He was soo kind and helpful. He helped us a lot and gave us lots of information about jackets.Thank you very much for your nice staffs.Will go to this store again and again.