Massage Addict

Great location. Easy parking. Very nice front desk staff. My massage therapist was very attentive and did a great job with the therapy. I felt awesome leaving the location and would definitely return.

Maddison was very friendly and knowledgeable RMT during my first Massage appointment. She explained everything clearly and I immediately felt better after my appointment. I look forward to my next appointment! Thanks again!

They just rip your time off. Charged for an hour and provided service for half an hour. Rude and Unprofessional.

I have been going to Massage Addict bedford for a few months and find everyone pleasant and professional. I especially find booking online fast and convenient. There are many massage therapists at the location along with evening booking options so booking last minute is even possible. Getting the package is worth it if you plan to go once a month.

Excellent massage therapists always and okay admin service from time to time. I book online and add my comments and requests while booking.The hours of operations keep improving. Highly recommended especially if you book online and avoid the phone calls.

Amazing massage therapists but their policies and practices are designed to commit you to further treatments without your knowledge and they are clearly not worried about customer retention.

Extremely pathetic service.Waited 10 minutes for the therapist in the massage room after consultation.I explained to the therapist that I have swear headaches for last three days but he didn’t even bother to touch the area of my concern.I was booked for an hour but the actual therapy was just done in 25 minutes. Total ripping the clients off.Raised my concerns to the admin/receptionist but she just ignored like it’s their normal business. It appeared that she isn’t interested in taking my business (unprofessional employees attitude). Wish owners of the place a huge luck!!

Second time at this location - very disappointed. Booked an hour massage... received roughly 45 minutes of treatment (was brought into the room just after the booking time, after changing, was face down on the table for 4-5 minutes waiting, and was wrapped up treatment + paid and out the door before the hour was even up...not sure how that works for an hour booked of treatment). On top of that, I could hear the front desk phone ringing and the massage therapist chewing gum the whole appointment... certainly not a relaxing environment.I am never one to leave a poor review, as people all have 'off days'. Thought I'd at least call to let them know, but was met by voicemail, and no returned call. Quite disappointing.