Pacific Western Plumbing & Drainage Ltd

I had a broken water main running to my house. The break was under the garage slab so this was not an easy job. The team came in on time with equipment ready and did an excellent job excavating and replacing the line. They were very polite and professional. Drop cloths were placed everywhere so they wouldn't track mud in.They kept me informed on the progress and actually finished faster than expected. This is the kind of company you would want doing an important job for you.

Between two properties, Pacific Western has installed four toilets, three faucets and repaired one burst pipe. For each service they have been friendly, professional and informative. Their recommendations are honest and frank, which I really appreciate. Pacific Western is my go-to plumbing provider and appreciate all the hard work they have put into helping me with my home!

I would highly recommend this company!!! If I ever have a problem in the future, they will be THE FIRST people I call. They were thorough, explained everything in detail, showed me on their machine where the troubles were, and provided EXCELLENT results!!! Because of the extent of their digging into heavy clay, and snowy weather, some clay ended up on my front lawn, damaging a small portion of it. Instead of ignoring the issue, they came back AFTER winter was over, and REMOVED AND REPLACED THE ENTIRE FRONT LAWN FREE of service. ALWAYS polite, patient, and just overall outstanding customer service and quality of workmanship!!!

Everyone I have interacted with at Pacific Western have been friendly, respectful and professional. You can be guaranteed reliable workmanship. This is my go to company for all my plumbing, heating and repairs needed for my apartment building that I manage. Over 5yrs servicing my building.

Awesome awesome awesome!I called a few companies after I noticed my hot water tank was leaking. These guys were most reasonably priced; it was a bonus that I called in the morning and Tyler and his apprentice arrived later that afternoon. Thank you so much! Will definitely use again in the future.

I highly recommend PWP for your plumbing needs. I was so worried wondering who i should choose to do the plumbing job due to another company that overcharged me for a small job. PWP was very prompt, in fact called back to see if they could come earlier :) I found him to be very honest, polite and knowledgeable. The job was done in a very timely manner. I was so pleased for the very fair charge unlike my last experience with the other company. Again i highly recommend this company. Continue the good work Pacific Western Plumbing. :) :)

Provided prompt and professional service for what was extensive amount of work around the perimeter of the building. Was able to troubleshoot and provide solutions as they arose and still stuck to the time frame.Personable manager and a solid crew. No hesitation in recommending them to anyone.

I called a few places looking for someone to help me change a couple of faucets in a rental property I have. No one got back to me, or just told me the job was too small. These guys were easy to communicate with, knowledgeable and scheduled me in that week. While the technician was there, I mentioned I would need to empty the hot tub, and wondered the best option. He offered to empty it quickly with a shop vac - this saved me a ton of time and renting a pump. Thanks again David and Tyler. Will definitely recommend to family and friends.

I was having an issue with my sewer main and was needing it fixed ASAP. It was a high stress situation and Pacific Western was the only company that had time for me. High quality work and extremely punctual and friendly service. Thank you to the wonderful Adam for all your help and expertise. As well as Tyler and Dave for getting me booked to fast.

Highly recommended!! We had a hot water pipe leak under slab and discussed options with David and Tyler. Decided to replace all water pipes in house including water line from City. Also upgraded to Navien tankless and IFlow hydronic air handler. A leak turned into a large job that took several weeks to complete. As I was working from home I had great communication with Tyler and could witness first hand the quality of work being done. Tyler and team did an excellent job and ensured that we always had water/hot water by the end of the day. Any obstacles/issues encountered were dealt with in a proactive manner. Focus to make things right was appreciated. I've gone through many plumbers over the years and unfortunately after a service call would always decide to call someone else the next time. Finally have a plumber I will continue to call/use and can recommend: Pacific Western Plumbing.