Ecotex Healthcare Linen Service, Interior BC

I am continuously reminded how fortunate we are to have such a dedicated group of staff. Their hard work and honesty has truly been the back bone of why Ecotex Kelowna has been so successful. Our soil sort employees have recovered 10's of thousands in lost cash and surgical instrumentation that has all been returned to the patients and our customer. The clean side employees continue to impress with a dedication to quality and ensuring 99 to 100% fill rates on a daily basis. It has truly been a wonderful experience having the privilege of managing such a great group of individuals.

my name is Eugen, I am a husband and a father of 10 children. on Feb.18th, 2021 we had a house fire and experienced damage through out the house.furniture, personal belongs, clothes etc.when we enter our closet, we could not believe that all our clothes, where effected as well.Our long term friend Jonny Betz works at Ecotex in Lake Country, he shared our story with his management. Minutes later we where informed that Ecotex volunteered to wash professionally all our clothes.a family of 12 people we have filled over 30 black Heavy duty garbage bags and brought it over to Ecotex.Long story short, Ecotex washed, dried all our clothes FREE OF CHARGE in a professional way.we are very proud to have Ecotex in our neighborhood. Ecotex is a company that I would highly recommend to use their services.professional staff. keep up with excellent work.my personal opinion is that this company would have a hard time for improvements, because their services is at the highest level!thank you, we will not forget your support through one of our darkest days in Feb, 2021Eugen and Anita....

We urgently needed supplies and Brian and staff when above and beyond to accommodate us each time - even late on Friday. You guys are awesome! Thanks for your assistance. It's really appreciated!!

Brian is amazing!! He is always there to answer my questions, help me with log in issues and to get me the supplies I need in a short time. Without his amazing service I am not sure what I would do. Thank you for always answering my emails and calls. YOU ARE AMAZING!!

We can’t say enough about Ecotex and their service. Our long-term care home was evacuated for ten days due to a forest fire. Ecotex came through for us in our time of need. Our Residents were relocated to two different locations. Ecotex provided an invaluable service to us by dropping us off fresh gowns at the sites as well as providing a pick-up service once we were back at our home. A big thank you to Jeff and the Ecotex team for the work that they do!!

It is my pleasure to share my experience as a production worker at Ecotex Winfield over the past 18 months. I am respected. I am heard. Recently I was entrusted with the job of finding homes for downgraded blankets after sharing my desire to give back to our community. During Covid 19 this generous donation posed a bit of a problem as many user groups were not accepting fabric donations. I am proud to be a part of a company that proactively believes we are all part of a whole. Many happy animals in sanctuaries, shelters and kennels benefitted from this project. Ecotex Winfield you Rock!

I was in kelowna general hospital for 2 weeks after surgery. Some how my phone got caught up in the bedding when it was changed. I figured my brand new s21 was gone. After a few emails letting the laundry know And if they could keep an look out for it. They delivered it to me while I was still in hospital 2 days after. That is what customer service is all about.

I work with an animal rescue, and after requesting some unusable items, they were more than willing to help out. Quickly responded, and within weeks, we had an amazing amount donated. Thank you so much for your generosity!

We at the North Okanagan Valley Gleaners would like to thank Rod and his team at Ecotex for their continuous donations of linens over the last few years. These linens are not only a blessing to the doctors in the clinics and hospitals in developing countries who have so little to work with, but also to the patients who are comforted by the clean bedding and gowns to cover them up. You guys are truly amazing, and we are so grateful!

As a supervisor in Healthcare Support, Brian Gold has been instrumental in fine tuning our needs, anything from navigating the ordering system to emergency orders. A huge shout out to Chris Bullinger and his front line staff from the lost and found department. They managed to find a patients cell phone that was lost in the bedding and sent to the plant. They found the phone within 12 hours and had it returned to the patient within 48 hours of notification. Finally a Big Thank You to the drivers...especially Vince who keeps me on my toes! Very grateful!