Bumper to Bumper - Auto Parts

Very disappointed in the customer service which I received. I drove there from Port Perry because the car dealership said they could match automotive paint. I waited at the first line for 10 minutes while the employee discussed a bunch of personal stuff with the guy in front. He clearly saw me waiting patiently and just kept chatting without a care in the world.Finally i gave up and went to another desk where they guy said I cant help you with paint you need to see mike. I went to the last desk in hopes of finally getting some service. This employee said his paint machine was broken and he could not help. He made no suggestions and it really looked like he hated working there. What a huge waste of time. I hope the owner reads this. I would love to discuss my experiences at this store.

Excellent service, good prices, knowledgeable staff. Thanks Don

Bumper to Bumper is a great store, good pricing, and the counter staff are very helpful. And a big shout out to Mike for the great service.

Very friendly service. Unfortunately the part I was looking for was 50% cheaper on amazon (the exact same part from the same manufacturer).

Found the part I needed no thanks to the staff there. Stood at the cash for around five minutes while various staff went about their painfully slow business. Caught the eye of several but despite waiting with the part and my wallet in hand no one tried to help me. Got bored of listening to their somewhat crude conversations (glad I didn’t bring the kids with me) and left leaving the part behind at the cash desk. That’s ten minutes of my life I’ll never get back.

Great local supplier for truck parts. Often the best priced too

Needed to have some hoses made up with different fittings on all the ends, Don was a great help in getting it done, a credit to the company.

A little disappointed in their customer service. We were sold the wrong part for our truck and without knowing that, we painted it which made it so that we could not return it. As a business owner myself I would never let any of my customers pay for a mistake that my business makes even if it means coming to a compromise. No compromise was offered, no apologies made, just a comment of well

Excellent place for all vehicle parts. Best prices in town. Staff friendly and knowledgeable.