Urban Barn Crossroads

I stop in often to check out the sales and see what’s new. I have made many purchases and I am always pleased with them. On my last visit to the Regent Ave store Donna was very helpful.

The staff are just so friendly and helpful. They go out of their way to help you. Also, the items you carry are so lovely. Whenever I go to Urban Barn, I always find lots that just has to come home with me. I love this store. Keep on bringing us all those gorgeous items! Also, your prices are so good. Our friends always notice when we have something new and always ask where we got the item! Again, thanks!

The folks that work here are pleasant, informed, knowledgeable, and help each other in the most respectful and admirable manner. So impressed. People helping people. No one is mongering for sales nor are they employing over the top sales tactics. It’s a peaceful shopping experience and one that is worth the visit for. Five stars on this crew! Bravo!

I found the staff at Urban Barn on Regent to be welcoming and friendly. They went out of their way to be both accommodating and helpful.Based on the attitude of the staff and the quality of the products sold at Urban Barn, I want to continue shopping at this store.

I've been searching for a couch for my apartment for a while now. The staff at Urban Barn Crossroads were the most helpful by far. They took the time to show me different selections and explained what my custom options could be. They also made sure I was aware of the 10% first time buyer's discount which saved me a lot of money. All in all, 10/10 for customer service...friendly and helpful without being pushy.Also..most couches I've tried that are apartment sized" have not been very comfortable. I was SO SO happy to find a place that combined style

Great store staff they always check in on you but don’t hoverLove the always different products added

Just spend $900 on a coffee table at this location. I am from outside of winnipeg and drove 1.5 hours to pick up my order at their warehouse location when it had finally arrived. I waited for about 30 min in the parking lot before someone finally came out of the warehouse with a huge box. I told them that I thought that the box was a bit overkill for the item I had purchased and asked wether they had the right item or not. The guy checked my ID took a picture of it and told me in a sassy kinda way that this was what I ordered. When I got home that night I ended up unpacking a DESK and not a coffee table. The store has been awful to deal with while trying to figure out any arrangements to swap it for the right item. Now I just want to return my purchase because it's been weeks of this headache already and they tell me that I need to bring in their desk before being refunded. How about you send someone to come and pick up your desk at MY earliest convenience Urban Barn because I will not book a day off work just so I can drive another 1.5 hours to drop off your desk and fix YOUR mistakes.Thank you for wasting my time and money urban barn. I've had a horrible experience at a different location years ago and finally felt brave anough to give this store another go. I am so over the whole company after this experience and will take every opportunity I get to warn everyone I know about shopping here. Truly shameful behavior. Don't waste your time and money here folks.

I love this place. Great staff, great products. If money were no object I'd buy everything here.

The sales staff at this location are outstanding!They know my wife and I by name; and are welcoming whether we are purchasing some decor, usually on a sale price... or buying a large piece. The hospitality is always the same. The team were even painting on Sunday when we popped in. Keeping the store liking its best. Can’t say enough about the team at Crossroads.

First of all, I would like to thank Urban Barn for the birthday (in June) discount:) It came in handy when I bought a lamp, a set of nesting tables and a dining room table with 4 chairs. My salesperson, Donna, was terrific. She helped me put together the perfect dining room by moving chairs to and from the table, until the perfect match was found. There was no rush or pressure. She and the other staff at Crossroads always have a smile and they let you browse at your leisure and are there as soon as you have a question. Very prompt delivery was promised on most of the purchases, which is very appreciated during this time. Thanks again to Donna and Urban Barn. I'll be back:)