Mississauga Retina Institute

This place is well organized with ample seating accomidations and a comfortable environment for patients. Dr Mark Mandell is a very good doctor. Very calm, patient and supportive in the way he carries/conducts himself, a very peaceful soul. Also very experienced in his speciality. I have nothing negative to say and no reason not to recommend this place. In my multiple experiences visiting this place, I highly recommend it.

I recently had my first visit to Dr Koushan at MRI.....it was fantastic from the point of meeting the receptionist to the technicians who performed the various tests to seeing the doctor to discuss the results (see the scan pix's) and agree next steps. I much appreciated the level of patient service at MRI.

Very poor organization. Upon arrival I had to fill out ridiculous paperwork with information they should have had from the referring physician. It's ridiculous that I have to write down information such as my Health Card Number when they scan it anyway. What was terrible is they never bothered to inform me what was required for my appointment. When I sat down, I was told that it would be 2 to 3 hours before I could drive. Since I had to leave after my appointment, this requirement was impossible. I told the assistant Joanna that I should have been informed prior to my appointment that I would have been unable to drive for several. Had I known, I would have come with someone who could drive me home. Joanna told me that its not their responsibility to inform clients ahead of time, and it didn't matter because, I should have known" better! Finally

I had a scare and Dr Mandell went out of his way to make time for an exam as fast as possible. He explained what his opinion well. He also took my opinions seriously and helped me understand which ones were valid, which ones were not and why.

Staff treat their clients superb n human being.Specially Dr Mandell , has time to listen and excellent bedside manner. I would recommend to anyone.A friendly environment.

I brought my dad here to get a second opinion from Dr. Mandell. The service was impeccable from the receptionist to all the staff. Dr. Mandell was very thorough he explained everything to us in layman’s term. He was extremely personable and very professional.

Dr Mandell is kind, helpful and extremely knowledgeable. The office staff are very efficient and friendly. I wish all medical visits would be this pleasant and reassuring !

Dr Mandell is the kindest Doctor I’ve ever seen. He helped me to see better; also ,he is caring, and patient. I highly recommend him.

Great physician, thank you for following up with my mom!

I met with Dr. Mark Mandell in March of 2017, I had 3 holes in my retina and thinning in the other eye, found during a routine eye exam. The urgent" request my optician put in was finally appointed over a month later