Mount Pleasant Universal Funeral Home

Very disappointed. I had called Mount Pleasant Funeral Home while my late grandmother was still in the hospital to gather information and figure out next steps regarding funeral arrangements. Mount Pleasant provided useful information and was very helpful.Once my grandmother passed, I called them back to do the necessary next steps. To my dismay, I had called 3 times, left 3 messages with the receptionist for a funeral director to call back, and no one called back.It was a stressful time, and our family felt that time was of the essence as we wanted to make all the necessary arrangements for my late grandmother sooner rather than later. I was very disappointed that the funeral home had not returned my call. I ended up going with another funeral home in Richmond, and they provided fantastic service.

Ryan and Gillian were extremely professional and helpful. I was grateful to have found them.

Tony Hicks is a great Funeral Director to deal with - I highly recommend him!

When someone passes it can be a difficult time and often requires special care and attention. Tony Hicks, Funeral Director at Dignity Memorial, went above and at every turn to attend to our family's needs. The venue was beautiful as well and had many excellent amenities such as a built in screen and projector, podium and microphone and even a working fireplace, which my mother also had so it was a lovely touch to be able to light it during her service. Thank you so much for everything Dignity Memorial and especially to you Tony Hicks. We are deeply grateful.

Gillian Wong Manager is a very professional and nice person. we are very appreciate.Thank you!

The staff was so kind, supportive and compassionate. I had my both my mother and father services held at Mount Pleasant Universal Funeral Home. I plan to make my arrangements in the coming year for my funeral that will not be for a long time. Thank you

Tony Hicks and his coworkers provided the caring and dignified support and services our family needed during our time of loss.

Losing a family member, particularly a mother, is a tremendous loss to any family. From the funeral director to the staff everyone made planning and carrying out my moms service gratefully simple. The facilities and hearse were very nice. One would hope they would not need to return to such a venue but it is inevitable so when the time comes we will only use Mount Pleasant Universal Funeral Home. Thank you.

We lost my father a few weeks ago and chose Mount Pleasant Funeral Home from previous experience of others using the facility. Johnny was so helpful and helped my family during this tough time. When losing someone suddenly, it's a blessing to know there are services that can help with everything to relieve the pressure and stress a family is already experiencing.I highly recommend Mount Pleasant. They took care of everything we needed and explained every detail and option for my family. We're grateful they also took care of the correspondence between the cemetery and made some arrangements for us to ease us doing it ourselves.All staff were very professional.