La-Z-Boy Home Furnishings & Decor

I purchased a recliner on a Saturday and it was delivered three days later. The process was quick and easy from research on the La-Z-boy website to meeting with Bruce, my sales associate. The two young men who delivered the recliner were polite and efficient. A great experience from start to finish.

Recliner shopping, and we found excellent, non pushing sales service at the store. Great information provided to our questions. Chris gave us time to look around and come to our own decision. We changed our mind a couple of times before a decision was made and Chris was patient providing a few quotes. Would recommend visiting the store to anyone looking for recliners.

The staff were very helpful and explained any questions I posed. The store is well laid out and the furniture is displayed in such a way that you can picture it in your own home. An enjoyable experience from start to finish.

I order a recliner rocker chair and love seat that also reclined and both are perfect. It took a while before I got them, but it was worth the wait. These are so comfortable, we went to La-z-boy and bought another chair. We now have a couch, love seat and three chairs. We love the comfort of this furniture and it is really good for our backs. Well worth the purchase especially on sale.

Ordered a recliner last Thursday and delivery was today, Tuesday. Men were very friendly and respectful. Chair is extremely comfortable. Very pleased with my purchase. Thank you LAZBOY

Great service. I dealt with pat and kelsie amazing people. Order over the phone little issues on my end. They stayed calm and we finally got it all figured out. Very happy with everything.

We were incredibly pleased with the amazing service at this location. If you are considering a purchase, do yourself a favor and stop into their showroom. The experience will speak for itself. The staff are phenomenal, and if you have a design in mind, Laura and Lauren are there to make it a reality.

I went into the store and immediately met this friendly welcoming representative or staff of the LA-Z-boy store. I told her what I was looking for and she took me to the area of a seeming endless number of recliners!!This is where my husband and I had bought recliners and enjoyed them immensely!!If one is looking for well built, sturdy and functional, reliable recliners one should always visit the LA-Z-Boy Store first!!Laura was cheerful, informative, allowed me time to try different recliners. It really turned out to be a very pleasant experience!!!

This is the first time we have shopped for living room furniture at Lazyboy and it has been a great experience. Sylvia and Fran are not only helpful but truly take the time to understand your vision, needs and budget. Our furniture arrives in 6 months when we requested it. As we were shopping before we actually needed the furniture we were able to purchase the items on sale and it was a great saving.Although we don’t have the furniture yet I am very pleased with all the interactions we have had and feel very well taken care of.I have edited this review as we now have the furniture and I wanted to share our experience. I purchased the Midtown swivel gliding chair custom ordered in an off white leather. The chair arrived however it didn’t swivel. We found out the shipping bolts had not been removed by the delivery crew. We spoke with the store and they offered to send someone out but we took them off ourselves. The glider was working correctly however the chair was uncomfortable. It seemed to tilt towards the front floor and made you feel like you were going to slide off. I contacted Sylvia and she informed me that as my chair was custom ordered it was non refundable. They would send someone out to have a look at the chair and see if it could be adjusted. Tristan came out a few days later and discovered the chair base had not been put on properly at the manufacturer. He attached the base to the correct position and the chair no longer had the tilt issue. The chair is much better. I am happy with the Talbot Sofa, Soren Rocking Recliner and the Cascade Round Cocktail Table that we also purchased.The decrease in rating was due to the poor communication regarding fixing my issue from the sales department

Excellent customer service!! Cathy was very attentive and extremely knowledgeable of the furniture. Bought a sectional and am very pleased with it. Thanks again Cathy! You were awesome!