Fraser Health Medical Laboratory

The lady on the phone was so rude! I couldn’t believe someone who answers the calls would talk to people like that. Days later I go in for my bloodwork just to be greeted by the same rude lady! Unbelievable. I later find out that her name is Tina. I will no longer be having my bloodwork sent here because of her awful disposition. I recommend avoiding this location.

Re: Sardis Lab - One Hour WaitI called Sardis Lab for a confirmation on the receipt of a requisition form being faxed by my family doctor as I had an urgent medical crisis. A lab technician refused to check it as she claimed it involved a privacy act. I questioned if I showed up with no faxed requisition

Walked in at 07:45, waiting room was empty. I was then told they don't accept walk ins before 9:00 am. Walked back out.

Very Rude. Had a requisition sent here. Vedder. Went to Just pick it up, that's all. JUST pick it up! Nope gotta stand in a line to do just that too. No common sense and honestly that is just Lazy imho. Guess these tests will Not be done if a disabled person CanNot stand or sit for any length of time. Plus this was just a pick up. Last time i had gone here i brought a camp stool to sit on but was unable to do even that this time. They need to do better here. Common sense is out the window. Why have Cancer awareness?

I used this blood clinic this week as a walk in, the service was amazing. The time wait was only about 30 minutes. I will definitely be using them in the future if needed.

Lab staff is great but the reception desk needs attention. They are detached and rude. Also, my father with mobility issues called to see if his requisition was faxed in. He was told they are too busy to look that up. He made an appointment, got a ride, went in and then they told him it wasn’t faxed yet so he went back home. Next appointment he stood outside for 15 minutes past his appointment time but don’t be late or you lose your appointment and become a walk in. No shade, no seating, no care and no respect. People getting lab work are not healthy people. We are not in the middle of a deadly pandemic now folks. Catch up. You chose a career as a service worker.

Came here to pick up a requisition for my daughter as instructed by our gp. First receptionist I talked to was amazing. So helpful. Didn't get what I needed, through no fault of her own, but she was super helpful and gave me the steps to get what I needed. Told me to come back and pick it up. I go back and a different receptionist was behind the desk. Before I spoke to her I got a glance of what I was getting into. Finally when it was my turn I was told she can't do anything for me, multiple excuses as to why. She was unnecessary abrasive and didn't give me any hopes of being able to figure things out. I went somewhere else, where they were able to help me within a few minutes and I got what I needed. Too bad.

This location is awesome! I drive my mother from Harrison to this location for her quarterly bloodwork. We book our appointments and wait where instructed. Sometimes the wait has been longer but I'm sure it is because the patients they are helping need a few extra moments. Yes the pandemic" is over but the staffing shortages are insane! Let's thank our medical professionals

Today I went in to get some blood work done. Staff as always was awesome. Polite and friendly.