Reliable Motors Ltd.

Best most stress free car purchase we have ever had. And we came in extremely stressed out with our situation. Jason was a phenomenal help. Our next new car purchase will be here!

I absolutely loved my experience at reliable motors. Brandon was a exceptional car salesman. He is very knowledgeable about the car brands they sell! He made buying a car easy and very little to no stress. I will definately be recommending Brandon and reliable motors to my friends and family when they are looking for a new car! Loving my new jeep wrangler!

Met with Ryan Gillis (Sales/Marketing) about the purchase of a new vehicle. Very professional, attentive, knowledgeable. I highly recommend Reliable Motors when it comes to trust, customer service and professionalism.

- No pressure to buy or pushing for addon's I didn't ask for- all my questions answered promptly and politely- decent price on my trade in- I felt in control of the purchase from start to finishOur sales rep Ryan Gillis and the Finance team of Roger and Ron were top notch to deal with.

I went to Reliable Motors for a appointment that was booked in the afternoon was going to drop my truck off in the morning and leave it but while I was waiting they fixed my problem with the truck as I was there...I was surprised on how fast they were the word Reliable definitely suits the business...I will for sure go back in the future. While I waited for my truck I chatted with the service manager he was a very friendly man..

I was there to fix electrical issues with my Jeep Liberty. Power locks aren’t working , fuse blowing right away and headlights are ON all the time . I did my research online before I went there. I might have to replace TIPM fuse box or check actuators in doors according to online research. I went there hoping to have it fixed as they are Jeep dealership and know common problems with this vehicle and hoping to fix it . They had vehicle for 4 days and ended up saying the same which I already knew exactly and charged me almost $300 for it , didn’t fix anything .I was speechless and just walked out paying the bill.The guy was good at front desk but this is a huge RIP OFF .Definitely won’t recommend for service here !

New to PEI, and have a Dodge van with a wheelchair ramp, the door chain stopped working and we stopped by the dealership without an appointment. They were quick to diagnose the problem and while they didn't have the part, they did do a temporary fix without even charging us. Very friendly too.

Positive communication and another issue developed immediately after recall installed, most likely related. Service booked a follow up asap and provided insight into issue. Positive experience!

I recently had a truly frustrating experience with Charlottetown Reliable Motors that has left me extremely disappointed. I brought my truck to their service center to have a manifold leak inspected and to receive an estimate for the necessary repairs, along with a few other potential issues. Unfortunately, my experience from start to finish was nothing short of a nightmare.Firstly, despite bringing my truck in at 8am as scheduled, the technicians didn't even bother to look at it until 12pm. This unnecessary delay set the tone for the entire experience. When they finally assessed the situation, I was shocked to learn that they intended to keep my truck unless I agreed to let them replace a wheel bearing. What made matters worse was that they never provided me with the price for this forced repair.To my disbelief, Charlottetown Reliable Motors proceeded to go ahead with the repair without giving me knowledge of the cost. This lack of transparency is completely unacceptable. Moreover, they went on to hold my truck hostage, refusing to release it unless I paid for the repair they forced upon me. This kind of behavior is not only unprofessional but also unethical.Throughout this ordeal, I made repeated attempts to communicate my concerns to the service manager and sales manager. To my dismay, they displayed a shocking lack of accountability and customer service. They failed to offer any apology or compensation for the inconvenience and frustration I endured. Their dismissive attitude only further exacerbated the situation.Furthermore, even after all the unnecessary repair and the unpleasant encounter, I still did not receive a price estimate for the manifold leak or the other repairs that I initially brought the vehicle in for. It is simply unacceptable for a reputable establishment to neglect its responsibilities in such a manner.To add insult to injury, when they finally provided me with an estimate for the original repairs, I was taken aback by the exorbitant price they quoted. Their lack of professionalism, coupled with their unreasonable pricing, demonstrates a blatant disregard for customer satisfaction and fair business practices.In conclusion, my experience with Charlottetown Reliable Motors was marred by inefficiency, lack of transparency, and poor customer service. I strongly advise potential customers to think twice before entrusting their vehicles to this establishment. There are plenty of other reliable and reputable options available that prioritize customer satisfaction and uphold the principles of fair business practices.