Red Wing - Winnipeg, MB

Excellent service. The staff were all very welcoming, and did not rush us through finding what we needed despite it being near to closing time. One of the few places to find 4H wide safety boots that actually were in stock and fit very well.

First time there today. In and out in 10 mins loved it. Good job guys. People working today were super friendly and awesome. Will be coming back for winter boots. A+

Karen and Moiz were so helpful in making my first red wing purchase. They measured my feet and made sure my boots fit perfectly. Thank you for the amazing service.

The staff was very friendly and informative, they took a detailed scan of my feet and helped me pick the perfect pair of boots. The staff not only knew what they were talking about but took the time to educate me so I left feeling confident I got the perfect pair of work boots

I am looking for a wide boot. Have no sizes. Can’t tell you when boots are coming in. Like why be a boot store when you can’t have stock.Go to work boot factory they have lots of stock and amazing customer service.Won’t go backI was very disappointed in the red wing store. I heard good things about there boots. Customer service was not the best. He tried but his hands are tied when there no stock.

Had an awesome experience here. Brooke was very knowledgeable with the product line and went out of her way to ensure I got the boots that suited my needs the best. I will definitely be back.

Great service. The people here are friendly and courteous. They were out of my size but (possibly the manager - Jonathan?) special ordered me a pair and they came quick.They appear to have done a good job creating a relaxing feel to the store as the staff seem relaxed which I appreciate.

Good place to buy work boots. I’ve been wearing Red Wing Boots for the last ten years. They will fix and repair boots and also install toe caps. Friendly staff. And lots of selection of boots and footwear

Great place to buy the best shoes/boots/footwear manufactured in North America. Owner is fab and the staff are super knowledgeable. Bought my second pair today and will be back soon for the next pair!

For the official WORK & HERITAGE FOOTWEAR Store it was shocking how much knowledge the employees lacked.For starters it’s a very very small store with what seemed like a limited selection of bootI’ve been wearing Red Wing’s for the better part of 10 years and looked forward to investing into the next 10 years with a new pair of work boots.From the moment I walked in I was treated like I was buying a $10 shoe from the clearance rack at Zellers. Either the salesman was new or didn’t have the best understanding of the English language.The website offers FREE returns on order overs $75 but the salesman made it seem like he would be charged personally if he ordered a boot and I didn’t buy.First the style I have been wearing was discounted, which is fine but there was no boot similar to replace it. After trying on the Supersoul 2.0 Regular I made the comment of it feeling tight and wouldn’t mind trying on the Wide style. The salesman made the comment about the boots stretching and they would fit better after breaking them in. Now remember this is a $500 boot and comes in 3 different widths. I said I would like to try them but in the Wide style. The salesman than informs me that they do not have this width in stock and they had just placed their store order last week. I said not a problem place the order and I’ll try them once they come in. Again the salesmen made it seem like this would be an issue as there was no demand for this size of boot and what he would do with it if I didn’t buy it. The other salesman who seemed to have better English informed me of the Flat Soul Style boot Traction Tred Lite which might be more comfortable. The only issue is they come in brown and a black boot is needed for my jobsite. Sizing became an issue again with this boot as they did not have the Wide style in house either. When I asked the salesmen for more info on dying the boots he scoff and said he never heard of such a thing. When I pulled up the information from the Official site again he was very put off and said well maybe for different boots but not that style. He kept repeating that he has never had anyone ask for this or never heard of this. Making me feel stupid in the process.At this point it felt like I wasn’t being treated fairly and decided to leave the store.There is a few other places that sell Red Wings in the city but most have low stock and selection. I was looking forward to checking this store out but can honestly say go anywhere else.For a premium boot I was not treated properly and employees should know their jobs better.Best to go elsewhere for this boot.