Coast Appliances - North Vancouver

Colony/Coast ApplicancesNorth Vancouver, Stuart BarkleyI have had the Best Service, Quality products dealing with this Manager Stuart & Staff!Over the years....4 different homes re-fit expertly! In a timely manner.

I just wanted to touch base and say Thank You Very Much" to Coast Appliances and specifically to Gautam - our sales rep. We needed to replace an aging stand-up freezer which was close to dying and so needed something fast. Your website showed the new Whirlpool to be in stock... so I called Thursday morning to confirm it was there and Gautam answered the phone to confirm that it was. 20 minutes later I was in your showroom

I had such a fantastic experience with Coast Appliances in North Van. My salesperson was very knowledgeable and answered every question for me. We are thrilled with our asko dishwasher and café appliances. We used precise installation and they were wonderful. Thanks for the recommendation. We will definitely be back to purchase a fridge in the upcoming year. Thanks Chris and the North Van team!

We loved our experience with Coast Appliances. Specifically Stuart was amazing to work with, he helped us find the perfect washer and dryer for our space and budget and it has been working perfectly for us. Highly recommend going there and ask for Stuart!

Supply Chain IssuesOur oven stopped working 2 weeks before Christmas so we went on the hunt for a Wolf replacement but all retailers advised it would be 6 months or more due to Supply Chain issues. We found Robin at the North Van store was the most forthright sales associate of any retailer. We kept in touch and Coast Appliances/Robin came through by redirecting a stove from another location to solve our problem.We are so very happy with their attitude and efforts.Bruce and Mary Andrews

We had an amazing experience with Coast Appliances. Stuart was such a great help at every step of buying our washer and dryer, guiding us through all our options. We’re super happy with our purchase and will come back here for any future appliance needs

My 55 year old second fridge died and I needed to replace it quickly. Dropped into the showroom early on a weekend morning. Stuart, the manager, greeted me and after determining I was looking for a basic fridge showed me two options. I selected one at a good price and we did the deal within 20 min. Delivery was set for four days hence and it was on schedule and efficient, including removal of the old beast. Based on my experience, I highly recommend Coast.

Both Stuart & Robin were extremely knowledgeable and had my dishwasher delivered as promise, this was my 3rd purchase from both Stuart & Robin and they were exemplary in their professionalism and knowledge, I would not be hesitant in recommending both their business and services. Stuart & Robin make purchasing appliances easy & painless whether you’re replacing or renovating your kitchen, expectations we’re managed professionally and their delivery team was just as professional, unlike the big box stores these 2 and their delivery team are customer focused at all times!

We were looking for a new washer/dryer to replace an aging machine in our tenanted apartment. Our goal was to find a replacement as quickly as possible so our tenant wouldn't be inconvenienced. After three weeks, and two unusable machines, we asked Coast Appliances for our money back, and will be going to another store.Here's what I learned throughout this ordeal. I hope you find these hints useful.1) It appears as if the manufacturer only does minimal testing on the machines (in one case the door lock was missing, and in the second, the water intake was non-functional). Both of these problems should easily have been found if the machines were tested properly.2) Always double-check the work done by the delivery/installation team. Some of them were good, but some were terrible. In one case, the installer spent 10 minutes wondering why there was no water coming into the machine, and even asked me if I had turned off the water supply. After about 15 minutes, the machine (with no water in it) went into the spin cycle, so he declared it to be working correctly, and then immediately left the apartment. Only after the spin cycle was finished did we see that it wasn't working. We tried to call him back (on his phone), but got nothing but defensiveness.3) The store manager is unlikely to help you with machine failures, especially if the installation team has already left the building. For about a week I pleaded with the manager to send the installation crew back, to either test it properly, replace the machine, or take it away. The response I consistently received was it's a warranty issue now

We had such a positive experience with Coast. Every staff member that we spoke to was extremely knowledgeable and helpful. We worked with Chris and he was outstanding. Incredible customer service. Would recommend Coast to anyone needing to buy new appliances.