Canadian Auto Parts Depot

I own a audi and am always looking for a good parts place thats affordable and has good parts. This place has both and the sales staff are very knowledgable.

I went to this store by seeing the great review to buy a part for my Honda CRV and ordered for one as my mechanic has said. But again, my mechanic said that the auto part is not required and to cancel the order. It was not even a minute that I told them to cancel the order but they said that I must pay a 25% charge of the entire value for cancellation. The reason was not explained well and they were very non-co-operative and finally rude. I tried to tell them that you can keep your cancellation charge if any but not 25% of the entire parts amount but they did not listen and were not interested to even talk to me any more. In the process I lost $ 60 for nothing. I think there are no such thing as cancellation of order for 25% penalty in Canada. So be aware of these people and they are here to rip you off your money if they get a chance. Extremely dishonest, unethical, and rude people. Stay away from them or someone should take notice as to how they are conducting their business in here. They don't deserve even one star.........................................After seeing your reply I can only say that you never mentioned anything concerning the shipping fees or the deduction you will make. This was only after you deducted $ 60 on cancellation that I noticed was written in the order sheet so small and barely noticeable.Anyway, even if you are getting refund in 60 days why not you give my amount back. please make effort to return my money as I am loosing $ 60 for nothing to you. I hope good sense should prevail for doing business even with a senior citizen like me. Best regards

THIS STORE HAS NO ASSOCIATION WITH CANADIAN AUTO PARTS. depot" is the differentiator.These guys are a physical store with quick and no frills service. I came in knowing exactly what I wanted but these guys gave some other good suggestions too.I gave them my car's information and they found a cheaper option for spark plugs. Still I opted for what I came for

Great customer service, very helpful

Two weeks now and no order received, no response to email or phone calls. Not impressed.I have to apologize for the review, apparently I've been scammed by Canada Autoparts. Ordered headlights 3 weeks ago and still nothing.

$15 hdlight bulb for only $4. Exactly same.

Ok i screwed up and thought i rectified the review but it didn't work so now hope this works its unfortunate your name and canada auto parts are so similar they are ripping people off left and right and your getting the windfall sorry for the mistake

Very quick service! emailed with what I was looking for and responded right away. Had my part in 2 hours. They also suggested a good quality brand to me which was very helpful!

I needed a bulb for my cars headlight. And it was cheap. The service is good and fast and you can find tons of stuff for you car.