The Cove

Bought a Seadoo Challenger 230 today... can't say enough about my amazing experience from start to finish.From Bob providing an accurate and honest answer to each of my many questions before arriving to test the boat.To allyssa welcoming me upon arrival to the sales center, guiding me through the purchase process and taking me to and through the boat prior to the water test. As well as counting the cash without a single serious" complaint.To the jet boat king showing me how to use the boat and taking me on a great test ride.And Jeff getting the boat ready to be trailered and truly caring that it was safe

Bought a new beautiful Henley boat motor and trailer in 2021.. all are excellent still.. definitely recommend buying your new boat from here☺️

I recently called the service department to enquire about getting the shifter cable repaired on my Seadoo boat. I purchased the boat new in 2005 from The Cove. I was told, by a less than pleasant lady, that it’s difficult to get parts for my boat and that they don’t service boats that old . aka get lost! I had recently enquired about, and came to look at a couple of used Seadoo Challengers in stock, 2009 vintage. I’m not sure I’m comfortable purchasing another boat from The Cove when they likely wont service it.

I wanted to leave a few comments re Nick Spruce in sales.Nick helped me with my brand new ’23 Skid Doo BC 850. Not the typical sales experience.I brought my wife and two very young daughters by and my wife had commented that she was very impressed.Nick is down to earth, incredibly personable and very passionate about sleds. He was legitimately excited to help me with my new Ski Doo product. I felt like he was almost as excited as I was for my first BRP 850. Nick answered questions into the late hours of the evenings via text. He kept an eye on the build with numerous accessories being dealership installed.I’m the kind of person that is over the top with machines. I have ceramic coatings on my vehicles and wash them off with leaf blowers….I noticed while inspecting my new machine in the shop that it had some very minor swirl marks in the black cowling. Inevitable probably. Nick was good enough to have it waxed and cleaned up. It all made for an exciting pick-up day. Nick was very concerned about my experience along the way and re iterated to me that buying a new machine should be “fun” and that he wanted to ensure it was.An overall excellent experience with Nick at the Cove. This is not my first machine and will not be my last from The Cove dealing with Nick.Nick went so far as to have some small, custom decals made up with my two little girls names so I could include them on my sled.Great experience. I look forward to being back this winter for more oil.Thanks Nick

Nick Spruce is fantastic! I purchased a 2022 Seadoo RXT-X and Nick was incredibly knowledgeable, friendly and kept me update as the machine was being prepared. Highly recommended.Thanks Nick and The Cove team!

I purchased a 2022 through snowcheck from another dealer because the spots were all taken at The Cove. Now I’ve been issued a recall notice. In sept I inquired about getting the recall repaired at the Cove and they advised me to call back late Nov, early Dec. I did call in Dec and was asked if I had purchased the sled there. Since I didn’t purchase it at the Cove, my repair would be done after all the purchasing customers. I was given the option to drop it off and they might get at it after Christmas.In the past I have purchased many accessories and parts from the Cove. They treated me well at the parts desk. I would give them 5 stars. As for the treatment that I was given from service, I’ve decided to take my business to another dealer. They gave me an appointment time and date to have the repair completed. They never asked me if I purchased the sled there.

My father is going to be 90 and bought his first sled ever at 80 years old from the Cove. He sold it and bought another brand new one from them in 2019. The Cove services his sled and they do an outstanding job. They do not try to over sell service and do what is needed not what will make them more money. The staff is very friendly and they all know there products, be it sleds. boats and equipment. I highly recommand them to buy from or service your toys!

I have way too much awesome things to say about The Cove! The most friendliest people ever work here! LOL. We rented a boat for the boat rally this past weekend supporting SickKids hospital and camp Ooch! I was really surprised when I walked in the marina and saw all of the other things that they have for rent and sale! When I asked where I pick up the boat, they told me that they were taking it over to Foot’s Marina to launch it for me. How accommodating is that? Once there, the two young men launching the boat were so friendly and helpful! I was on the water in less than 15 minutes. We rented the 18 foot Glastron and it was amazing! Even after heading out onto the lake for our boat rally and clipping a rock with the propeller. They were extremely helpful and had the propeller changed in 15 minutes. We were back on the water so fast and able to re-join the rally and complete the day! Here are some pictures of the marina and I will be posting photos and videos of the boat in the rally shortly. Thank you again to The Cove for ALL your help this weekend. My wife and I are already planning our next staycation and boat rental. Possibly even some Sea-Doos next time.

Recently bought a boat at The Cove after having a less than optimal experience at another dealer/manufacturer. Bob Eeles was fantastic to deal with, he walked me through my options, did not try to oversell me on anything and under promised and over delivered on everything. Quoted 2 weeks for delivery and had the boat ready in one. Texted me pictures of the water test and boat prep throughout the week unprompted. When I pulled into the yard for pickup and backed up to the boat he had my trailer connected and ready to go before I even got out. Great walk through on delivery and an overall seamless, fun and low pressure experience.

Sent her a little too silly on our first ride up in Cochrane Ontario. Ran into some fellers during my journey, said to stop in at The Cove and their team would hook me up with the parts I needed. Sure enough their team had my parts in faster than the first beer on a Monday morning. Shout out to Ryan and Nick for their help! I’ll be dealing with the Cove team in the future.