Canadian Tire

Tried a pickup for the first time. We purchased online and were notified a few hours later that it was ready for pickup. We arrived in the covered pickup area (nice since it was raining) rang a bell and had our purchase loaded directly into our vehicle. Way to go CT!

We took my vehicle in to get new tires today - to which we were told it would take an hour to an hour and a half to complete. We returned after the estimated time given and were informed that my vehicle was almost done. 20 minutes later we went back to inquire what the wait was to which we were informed that they had trouble finding the wheel lock key and were just starting to work on my vehicle now and that it would be another hour or so. We inquired why they did not think to call and ask where to find it and/or why we were told they were almost done when they had not even started. All in all the service of getting 4 tires put on took almost 3 hours. On top of this inconvenience they also forgot to put my original tires back in my vehicle before returning it. No compensation was offered. We were very unimpressed with the service we received today and will not be returning.

Most of the staff here are pretty good with Customer Service.Unfortunately one interaction ruined that for me. I had been passing through the checkout and I'd just stated No receipt that's okay

the loss prevention team at this location is intolerable, they chase you out of the store and claim you stole from them and everytime I let them search my bags and they always come up empty handed. I won't shop here after the many times I've been falsely accused of theft. not a nice experience.

I recently bought my garden furniture from Canadian Tire and I couldn't be happier!In addition to being beautiful, they are super comfortable and with excellent quality.I couldn't be happier! I made the purchase online “because this furniture” was not available in Cochrane.

Large store, bright clean and well organized. Lines are rarely long. It can be difficult to get assistance on the shop floor, but this is true of every Ctire I have ever been in.Make sure you buy with a credit card or scan their rewards card. If you pay cash, or with debit, and lose the receipt you are out of luck for return or exchange.

This Canadian Tire is especially great. I go all over the city of Calgary and don't get the friendly staff that I get in Cochrane. Good products, great prices. I always choose this one over others. Some in Calgary are particularly terrible, and I really like this one.

Was very disappointed with the customer service. Went to the toy department looking for a specific toy. Asked the woman working where it was and she seemed very annoyed with me. Then it was on a high shelf and I asked which ones she had (they come in a variety of colors ) and she said if I look your going to get them all right ? Was very unimpressed that she had to stop to help me.

Finally there is a Canadiantire where the stock location is logical and the stock count matches with the website. As a bonus you can purchase a moose or dinosaur for your garden, of course they don't come cheap.

First off, the store is nice and large and the front-end staff are always helpful and friendly.We decided to try out the auto service as we were sent a servicing coupon for being a Triangle Credit Card Holder.We called and made an appointment. We brought the vehicle in and presented the coupon prior to the service. We returned to pick-up the vehicle and the price was quite a bit higher than the coupon outlined. We were told that because the coupon specified tire rotation and that it wasn't the same thing as rotating the all-season tires back on (on rims). Doesn't make a ton of sense but fair enough (they really should've told us before the service). The Manager said they would use the coupon towards the price of the service. I asked what the difference in price was and was told 15 dollars. I inquired as to why were charged 70 dollars more. We were given the run-around with no real answer. He said he would ask the GM for a one-time credit and that I would hear back shortly. Never heard back. Tried calling back a few days later. No response again. Quite unprofessional Management staff from a Customer Service and retention point of view.Now for the worst part...We brought the vehicle to an actual mechanic for a brake job afterwards. When the front passenger side tire had been put back on it was either over-tightened or cross-threaded and when the mechanic attempted to remove the lug nuts; 3 of the 5 snapped. Turning into a much bigger and more expensive job. It also could have potentially been very dangerous.Never again.