Foot Locker

Staff is always in a group talking . No service. They are rude to teens and give them dirty looks and attitude if they need something. They lie about store policies . Absolutely hate going in here because it's next to impossible to not yell at them to do there jobs and watch how they treat the young and impressionablel customers .

Customer service here is just horrible. No one even greets the customers or even acknowledges you. I was looking to buy a couple pairs of shoes and was put off by the associates behaviour. They just chat with each other and look at you. Truly disappointed.

Many of the employees at this location have awful customer service skills.I went in with my sister today and not one person greeted us or asked us if we needed help. When my sister asked one of the employees (who was bald) about a couple pairs of shoes she was interested in he seemed annoyed as if she was imposing on him for politely asking questions. Her and I were the only customers in the entire store. Too busy engaged in conversation to do their jobs I guess?I wonder if his treatment of us had anything to do with our color?I would recommend buying online instead of going to this location whenever possible. :)

Went to footlocker in the pen center and had some girl “help” me named kree and was extremely rude and didn’t even seem interested in making a sale.I asked for a different shoe size and she could care less about helping me and really expressed a sour attitude towards me. Not sure how it’s ok to have people with such a rude demeanour working in retail.

Lost my business today! 2 staff members too busy chit chatting about life, were more interested in one another than even acknowledging my existence.Thanks Soft Moc for picking up where Footlocker failed!

THIS IS THE ONLY FL IN CANADA THAT DOESN’T PRICE MATCH WITH ITS SISTER STORES KIDS FL AND CHAMPS. I believe management is doing this because this is a low profit location. I don’t think the higher ups know about this but if they don’t let you price match call head office!! Don’t pay the extra penny for no reason! A lot of ppl don’t know this!! I also despise this location there is no customer service and they are all bored. I would be too honestly they need to tear it down and move on I bet it costs more to open the store then they make after each day. Definitely a loss profit location

Just walked in the store April 4th 7:45pm and walked out at 7:50 employee on his phone texting and avoiding customers. Asked a question and looked at me like I was interrupting him. Absolutely rude and uncalled for, my employees do not have phones during work time only on break.

When I purchased shoes it took me hunting down sales rep. No problem taking my money….left shoes by radiator the one is insanely warped. Brought back for exchange. The associate texted the manager who said that it’s defective. All of our other shoes by same radiator are perfectly fine. Long story short. They want me to go to a store that sells this shoe and lie to them and tell them I bought them there so maybe they can help me out. If you can’t fix common problems at your store and send people to manufacturers why even carry their products. You represent no one. And I will not shop there again. Very poor customer service. Know your products: the shoes didn’t say they couldn’t be placed by a radiator by your front door, no disclaimer.

If I could give them As 0 star I would I asked for a size 10 and a 1/2 Reeboks they mentioned that they don't have them the lady that works there said she checked got my wife to call I they had 2 pairs size 10 1/2 sent in a white friend and had him Buy me the shoes no wonder no colored people work at this location will be send this to corporate and rebook and returning the shoes since they don't deserve my money

Great store. Seen we couldn't find what we were looking for and came and helped right away.